Hampton Inn By Hilton And Suites New Haven - South - West Haven Guest Reviews
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2.0 miles from West Haven centre |
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Addison, Norwich, visiting Westville Music Bowl Sun, 11 June 2023
Not an overly clean place. I found other people's body hair in the bathroom/shower. Sheets looked like they just remade the bed without actually changing the sheets, as I found specks and dried bodily fluids on the under side of the comforter. I was too tired to deal with it at the time and thankfully had another (seemingly clean) bed. I ripped off all the sheets off of both beds before leaving so hopefully they’ll get washed. Fridge did not work so the food I grabbed from next door ended up having to be thrown away. While checking out the receptionist was relatively cold. I let her know about the fridge and how I’d have to throw away my food. Her only response was “since you booked with a 3rd party website you’ll get your receipt from them” and turned away. I asked about a charge I had gotten on my card from the hotel, which she coldly said was for parking. They did not ask if I was driving nor let me know about it during check in. I was going to let her know about the state of the room when I arrived, but considering she was already nasty with me over something minor, I decided I’d just leave a review since clearly their staff wouldn’t care and would probably just get defensive.
Liked: It is located next to a Texas Roadhouse. I could eat and drink then just talk to my room.
Disliked: Room did not seem to be entirely cleaned. Found other people's hair in the shower. One of the beds looked like they just remade it without changing the sheets. There was dried bodily fluids on the underside of the comforter. Fridge did not work. Charged for parking but they did not ask if I drove nor tell me I’d be charged for parking. Hotel staff was rude.
Randy Mon, 18 November 2024
I like staying here but...
Liked: We have stayed there a few times being that it is close to UNH and always found it to be clean,comfortable and the staff are all very friendly.
Disliked: This time our room was not cleaned properly. The tile floors upon entering were sticky and had boots prints all over. The shower floor was left with something slippery causing my teenage daughter to slip and fall as soon as she stepped in. She hurt her back but is okay thank goodness. The conditioner bottle was completely empty and the tissue box by the sink was soaked. Towels looked like they had been used. Disappointed during this stay this time around.
Robin Mon, 18 November 2024
Exceptional
Jessica Mon, 11 November 2024
Very good
Cotto Sat, 2 November 2024
Bad
Sherry Sat, 2 November 2024
Superb
Jason Sun, 27 October 2024
Nice place for the price.
Liked: Good location for access to highways passing through on our way North.
Disliked: Breakfast was pretty bland.
Theodis Sat, 26 October 2024
Exceptional
Jennifer Fri, 25 October 2024
Very good
Alexander Mon, 21 October 2024
Superb
Jun Sun, 20 October 2024
Superb