Liked: Fairly new. Clean. Thermostat on the wall. Very modern. Great location for the 3M Arena and football stadium. Easy access.
Disliked: Parking was a bit expensive.

We were very impressed with the Hampton Inn. Very nice and classy hotel and it was a short walk to the concert we attended at Surly Brewing Co. We will definitely stay again!

Liked: Very nice room; friendly and helpful staff; very good breakfast.
Disliked: No low points.

Nice place; convenient location; will stay again.

Liked: Quiet.
Disliked: Air conditioner vents need a good vacuuming.

Staff professional

Liked: Good
Disliked: Nothing

Superb

Didn't get a balcony we...

Liked: The rooms were roomy. The breakfast was fine and the temp gauge worked well.We arrived early and no rooms were ready so the front desk clerks stored our luggage for us.
Disliked: Your website says the hotel offers shuttle service. I doubled checked before reserving a room with the number you provided. I'm guessing we reached your calling center HQ? Your rep says the shuttle runs in a 5 mile radius. When we arrived we were told only a mile radius. Very disappointing as I have a medical condition and we didn't want to drive around with all the traffic.Regarding the room - This part was a let down too. We reserved (paid for) a room with a balcony. None of the hotel rooms have balconies! I have a screen pic that shows this was offered and what we reserved. How is it legal to offer something that doesn't exist?We hope you'll make this right and we also hope you update your website regarding these issues. Maybe the next folks who reserve a room from your site won't be as disappointed as we were.We have been your customers through the years. We trusted the information you displayed on your site would be accurate. These were two big issues that affected our comfort.

Exceptional

Very poor

Very good

Was a nice sleep and...

Liked: Parking was nice and the building was very clean, will definitely be staying again
Disliked: The room said it was a suite but it really wasn’t that much of a suite, was small in my opinion for the price

Basic overnight stay

Liked: parking was adequate, breakfast was simple
Disliked: We left extremely early and was not able to enjoy breakfast, but did get a packed breakfast. Thank you

Exceptional

Liked: From the check in staff to exit, they were very kind!Great breakfast included! our room was spotless!