Disappointing

Liked: The staff was very nice
Disliked: No hot tub when booking it said hot tub and it was not there they did ha

Did not know about xtra...

Spacious room, very clean, good...

Liked: Very clean, good breakfast, very nice clean room.
Disliked: N/A

Superb

Superb

Worth staying at.

Liked: Everything was clean and functional. The bathroom sink, toilet, and shower were all very good and clean. Room temp control was good. The overall appearance and functionality of everything exceeded my expectations. Nice size rooms.
Disliked: Location is a bit off the beaten path and was difficult to find. Be nice to have the TV on a swivel so one could watch TV from the bed. As it is, the best viewing is from the couch.

Exceptional

Best experience in Grand Rapids...

Liked: The price was great, location was near the hospital (Blodgett), and the cleanliness was excellent. All items in the room were there and in working order and the beds were comfortable. The room was quiet. We will come again.
Disliked: Nothing. It was all good. Even breakfast was great!

Superb

Liked: The room, the bed AND the pillows
Disliked: No ice bucket