Exceptional

Liked: The staff was very friendly and engaging. Everyone at the front desk greeted you as you came and went. Housekeeping checked in with us. The ladies working the breakfast buffet treated you as their own, every morning they were so friendly and cared about what they do.
Disliked: Little expensive but comparable to other hotels downtown. I didn't like having to pay for parking.

Very good

Not good

Liked: The lady at the reception was nice
Disliked: I don’t think this is a 3 stars hotel. It’s old and dusty. The breakfast was not good, quite limited and poor quality. The bathtub was old and not looking good. Parking costs $25 which sounds expensive

Very good

Very good

Will not stay here again.

Liked: Location
Disliked: Our ac in the room did not work, told front desk, after waiting over an hour for someone to come look at it, my husband ended up fixing it. Then only one elevator was working which was okay but then the other elevator broke with people in it. Walking 6 flights of stairs was not fun.

Exceptional

London saves the day!

Liked: The facility itself was nice it was clean. The balcony overlooking the water was a joke. You had to lean over a railing and look to the left to see the water. I immediately went downstairs and spoke to wonderful young man named London. I asked to switch to a different room that had 2 beds.Instead of one queen bed.. I was willing to share a bed if I had a view. He courteously and swiftly got me into a different room. Ironically it had a better view.. The young man London was very helpful and letting us know which restaurants were good in the area. He told us about a mardi gras parade that evening. He really was the best part about the hotel. Parking was in a hotel garage across the street. The breakfast was okay the staff was a nice.. The coffee was watered down.The orange juice was watered down.. But I don't feel that was the staffs fault.. If i'm in Baton Rouge again I probably wouldn't stay there again. There was honestly nothing to do in walking distance.. thank God for the amazing Mardis Gras parade.. it was family friendly and incredible to see. I didn't even know there was going to be one. Me and my daughter were visiting from out of state and wanted to experience Louisiana.. If it was not For the parade we would have been very disappointed with Baton Rouge..

Great Location but work needed.

Liked: The staff, London in reception in particular, were excellent. Great location for bars/restaurants.
Disliked: Bathroom not the cleanest. Breakfast was disappointing. Not a great variety.