We booked this hotel for location and were pleasantly surprised by its newness, cleanliness, and amenities, including an ample breakfast buffet and lovely lobby/dining area. We were granted an early check-in upon arrival which was welcomed after a road trip. All staff were friendly and ready to serve the guests. Kudos to Hampton Inn.

Liked: New! Comfortable beds; good room layout; updated modern restrooms; very nice breakfast buffet; friendly and accommodating staff; nice hot drink service in lobby.
Disliked: None!

Great location and friendly staff.

Liked: The staff was very friendly. The front desk staff was very helpful. The bed was very comfortable.
Disliked: I wish housekeeping would clean the room each day of your stay. Had to ask for clean towels and for housekeeping to remove the trash.

Would definitely stay again, overall...

Liked: Great location, very friendly staff, great breakfast
Disliked: Lobby upholstery could use a deep clean, beds were too firm for my liking

New Albany mo

Liked: Close to Mt. Carmel hospital. My husband had a total hip replacement
Disliked: The price for one night

Nice and clean. Great place...

Liked: Breakfast was very good.
Disliked: The room could use a little dusty on the baseboards and tub area

Superb

Helpful friendly staff. Nice breakfast...

Liked: The staff was super helpful. They addressed our issues promptly & with a can-do, happy demeanor.
Disliked: We had to move rooms due to a faulty thermostat.

Exceptional

Disappointing

Liked: Location was convenient.
Disliked: The soap dispensers didn’t work, all 3 of them. The beds and pillows were so uncomfortable. The rooms were very clean and staff was friendly. Just need to update these items. The price was expensive.

Exceptional