Very good

Great place to stay with...

Liked: Great location. We got a complementary upgrade to a slightly bigger room, which was very spacious with a clean bathroom and nice big shower. The staff were all friendly and helpful. Location was quiet. The breakfast is great, although a bit stressful at peak times. Members of staff were very helpful with helping to find a table etc and any queues moved quickly.
Disliked: The bed was very firm and my personal preference would be for a softer mattress.

Great hotel, would definitely stay...

Liked: Overall, a great hotel stay. Facilities were lovely, the room was very well laid out and modern. Breakfast was of high quality and the breakfast area was comfortable.
Disliked: Only downside was the bed, which was comfortable but the springs were noisy which meant my sleep was restless. If you’re not bothered about a noisy bed, then it’s perfect for you.

Really great location, room was...

Superb

Superb

Adequate for a short stay.

Liked: Location was perfect for visiting Bath so would use again. Reception staff were pleasant and helpful but made nomention of the necessity to use door key tap to operate lift which in fact did not always work and bearing in mind we were on the fifth floor the lift was rather unpredictable in responding - we did a little travelling between floors before reaching our desired destination.
Disliked: Room was comfortable but rather small - ample for one night though and the hotel had a rather tired feel generally.Breakfast was good overall but the scrambled eggs were pretty awful.

Perfect location

Liked: Great location , friendly staff , super clean rooms . Well done . Great breakfast too . Will stay here again
Disliked: Nothing

Exactly what we wanted and...

Liked: Hotel was bright and had a vibrant buzz when we arrived. Everything was straight forward and easy regarding check in and leaving bags for the day as our room wasn’t ready (we were early!)
Disliked: Nothing, we loved our stay