Pleasant

Liked: Convenient for work purposes
Disliked: No wi fiSupposedly newly decorated maybe a long time ago!to many people walking around through the night not being quiet.

Bad

Liked: Nothing
Disliked: The bed was not in good condition, and l asked for a towel because there was only one in the room and the guy told me they were no more and the room l choose online is not the room l got.

Never again would I stay...

Liked: Location was very central for what we needed
Disliked: Dirty rooms, window wouldn't open, smelt of smoke, springs coming through the bed. The staff were so afraid of the hotel owner that they were told not to call him or worry him about any issues. Not a way to run business. No discount offered , full price taken, it was too late to book somehwere else.

Bad

Liked: Carpark is advertising free of charge on all websites. At the property they insist us to pay 10 pounds for the duration of stay. Very Very poor customer service I'm disappointed and not only me all the visitors was arguing at the reception. Good luck for that useful place

Exceptional

Liked: I stay in this hotel every Tuesday evening due to my job on site. The fees charged by this hotel is good value . Most importantly, it is the staff that made a difference. Joke, Vishal, Bavneet and Samadie are all very kind and helpful and provided excellent service. They all deserved 10 stars.

Basic, basic, basic. Avoid, avoid,...

Liked: This was worse than basic, I would not recommend this so called hotel to anyone. To say it was basic is an understatement, it’s a hotel but couldn’t even get breakfast until after 10am!!!!!!!!. Did eat in restaurant once and meal was nice as is open to public. Bedroom worse than basic, hole in bathroom floor by shower, mattress appalling, had to keep moving around bed in night to avoid bed springs. One thing was bed linen was clean and fresh looking, towels could do to be replaced as very thin. I could go on but what’s point as never staying there again and would not recommend to anyone.

Passable

Very poor

Generally good

Liked: Good staff
Disliked: NA