It’s was pleasurable to say...

Liked: The overall hotel was beautiful and quirky. The bar staff were very good at what they do and even managed to make a drink for my awkward friend, so that helped a lot. It was very clean everywhere and the staff are very friendly and helpful.
Disliked: When I booked the hotel I had my expectations of rooms and the bathtub. What I didn’t know was I wasn’t getting that when I arrived. I did go and see reception but they basically said the two rooms that had the tub were occupied. The website I then deem as a little misleading as I didn’t get what I had paid for me and was expecting. Also the room wasn’t big for a suite so that disappointed me.

Exceptional

Liked: Lovely, clean room with a massive bathroom..Staff were so welcoming and friendly. Breakfast was wonderful and we were so looked after.
Disliked: Everything was superb. Nothing needs to be changed.

A relaxing stay in an...

Liked: Delicious breakfast with great choices, very comfortable bed in a well equipped, spacious bedroom, very helpful, friendly staff. The general atmosphere was calm, relaxing, efficient and friendly.

Exceptional

Brilliant stay

Liked: We were given an upgrade to one of the suites, was unexpected, but very welcome. So comfortable, exceptionally clean with everything that we needed. we have stayed here several times and is our hotel of choice when staying in Colchester to see family

Superb

brilliant

Liked: Beautiful room and bathroom was amazing

Exceptional

Exceptional