Very clean and comfortable and...

Liked: Great location, walkable to shops and restaurants. Updated room and bathroom. Clean and comfortable.

Great property

Liked: Room was excellent & very comfortable
Disliked: They didn’t offer a breakfast option

Five star stay

Liked: Pristine property and accommodations. Staff was pleasant and friendly. Would stay there again in a heartbeat. No need to look anywhere else. Quiet, peaceful and so relaxing. Five stars all the way, through and through.
Disliked: Wasn’t one thing I would change. It was flawless.

A Nice But Very Overpriced...

Liked: The room was very clean and the new walk-in shower was great. We appreciated getting an early check-in and a late check-out. The pool area and grounds are much improved -since our last visit - with more lounge chairs, umbrellas, attractive landscaping. (Though now there is one pool at the motel, not two). We love the location as we could walk to dining and shopping quite easily and it's also a quick drive to the beach. We also liked that there was an ice machine available.
Disliked: The Greyfinch is a motel, for starters. It is not an Inn in the traditional sense, though they call it one. We knew that from previous stays, but some people may not be aware. If you are expecting indoor common areas there are not any. There use to be tables and chairs outside of the room which was nice; now they are gone. If you are on the "other" side of the motel, there is a slight hill, so to bring your bags from the car you must lug everything up. On the "check-in' side you can pull your car right up to your room. Also, on the "other" side (which we were on) you only have picnic tables on the lawn which are uncomfortable and have no umbrellas. Lastly, the price was through the roof. We have enjoyed this place (previously Chatham Highlander) for so many years, we decided to go one last time, knowing it was now truly overpriced. We won't pay this again for a motel room. To add insult to injury, a Destination/Resort Fee of 30 bucks a day is added on, which seems quite ridiculous. This fee covered " lawn games, internet, parking" and many other things that should all simply come with a very high-priced room.

Superb

Not impressed with management or...

Liked: Location was great. Property has a heated pool, which we used.
Disliked: Relatively easy check-in at 3:30 PM but our the key cards did not work. I called the direct office number listed but no one picks up. The number on their website goes to a call center or the Wayside Inn, their sister property. No help here. I had load the car back up, walk back around to the office, and ask them to recode the room keys. Inconvenient, but, no problem, this sometimes happens. Inside our room, we found hairs on the floor, on the shower walls, on the vanity. The room had not been swept or vacuumed, there were coffee spills around the coffee station, and dried food and beverage spills on the coffee table. We also found stains on the sheets. We were heading into town for shopping and dinner around 4 pm and stopped by the office to show the receptionist pictures and request a cleaning service. We were not asking for a new room on a busy July weekend, and we were not asking for reimbursement, but expected the room be clean when we returned from dinner around 8:45 pm. The coffee station and coffee table had been wiped down, but none of the other items were addressed. We learned that no manager is on duty at this property and no manager is on duty during the weekend at this or its sister property, The Wayside Inn. That was disappointing. The receptionist said she sent a total of three emails to the manager that evening and at 10:45 pm she brought clean sheets and helped me strip and make the bed.The property offers free bikes but the combo for the bikes was not shared with us at check in. The office doesn’t open until 8 AM so we weren’t able to go for a 6:30 AM ride to breakfast.A manager did not respond the emails or call me over the weekend. On Monday at 3 PM I made follow up calls to both properties. There is no direct number for either and the only way to get in touch is to send an email

this property had nicely renovated...

Liked: The rooms very updated and nicely decorated
Disliked: This is not an Inn. This is a motel.

Real nice rooms and staff...

Liked: Clean, large room with lovely shower room. Comfy chairs, desk and chair, TV - all you need for a comfortable stay. Nice gardens with picnic tables close to your room.
Disliked: No breakfast, no dining room, no bar. More like a motel than an Inn. Extra charge for use of pool, outdoor seating, fire pit, bicycle even if you did not use any of these facilities! I felt it was a rip off!

Exceptional