When I arrived in my reserved one King bed, I noticed a stain that looked like blood on the comforter and clear "oily" looking stains on the sheets. I requested a different room - they switched me to a double bed room where there were stains on both comforters and sheets on one of the beds. The only ice-maker that worked was the one in the lobby. When I expressed my concerns the hotel receptionist acted as if I was being a nusiance. Mind you, I'm not the one to complain unless it's necessary and when it comes to where I go to sleep, it is necessary. In addition, the microwave was rusty in the inside. Overall I was very disappointed - VERY!

Disliked: Did not live up to their name.

When we got there at first, they didn't have the room that we booked online available so the desk was very helpful in putting us into a suite room. The room was very nice but the only thing was that the tub kept draining the water but it was a slow drain. Overall our stay was great.

Liked: Great hotel and rooms.

Liked: Very clean, nice sized rooms

Very good

Good

Exceptional

Disappointing

Eeeeww

Liked: The staff was friendly
Disliked: It was beyond nasty. Stains on the bed and blankets. No mattress protectors, in complete disrepair. We immediately went back to the desk and requested a refund and did not stay

Bad

Good place

Liked: How clean they keep the rooms , the front desk lady is so nice she seems like she actually care about us guest felt comfortable
Disliked: Nothing everything was GREAT

Exceptional

Their property mgr is a...

Liked: There was nothing I liked about this hotel/the stay. .
Disliked: The 1st rm I was put in smelled like wet dogs & bad sewage. They exchanged my rm which still smelled strange. The tub & toilet in 1st rm weren't clean as expected. The mirror in the 2nd rm had black marks all over it which distorts the imageThe next morning the maid knocked on the door way before checkout time. I adv her I was awaiting my ride to leave especially bc I had so many bags w/ me. She knocked on the door every 5 mins w/ me even asking for a late checkout. Then, 2 husky men came to my door in a threatening manner expl their boss doesn't do late checkouts & they were just following up on his requests. After explaining to them for the umpteenth time my situation, they still stood there until I dragged all 12 Hefty trash bags full of items out of that room. I was adv I had to leave and stand outside to wait on my ride. Once outside, both maids who knocked at the door repeatedly, took approx 30+ mins to even come clean the room. So, I don't understand what the rush was. I will never recommend this hotel to anyone. It smells like sewage and the rooms aren't up to par. They rush you out only to take their time cleaning the rms. It was unacceptable. I'd love a refund if possible.