Not an ideal family holiday...

Liked: The staff were cordial and respectful. The amenities were as expected for the star rating but there is no sound-proofing and no heating or temperature control options. I would not stay here in Winter. The big welcome surprise was the water pressure and hot water temperature. This made up for everything!
Disliked: The rooms feel like they have been serviced to a level they can get away with. Everything was clean but towels and linen were well used and not at all soft or welcoming. The shower, while awesome, leaked all over the bathroom floor. Rather than lowering your room standards to fit your price, perhaps raise your prices a bit and improve your rooms.

Bad

Exceptional

Very good

Liked: it was quite and when I needed something,,it was taken care of straight away,,the room has lost a space,,clean,,I'll book it again
Disliked: quite place to get her my thought,,

Passable

Consider this accommodation a very...

Liked: bed was comfortable, proximity to the BP station which served hotfood and coffee
Disliked: Charged 5 star price for less than 1 star rating. No central heating in room, no pressure in the shower, couldn't regulate temperature or pressure. Water flow came to a cold dribble mid-shower and then remained cold. Shower curtain for toilet door. Netting and curtains didnt provide enough privacy. Carpets beneath beds weren't vacuumed. Did not have any laundry facilities, or pool. Masking tape used to provide some decoration to the peeling wallpaper

Good

It was ok

Liked: The bed was comfortable, and it accommodated my family
Disliked: My grandchildren were disappointed that the pool was not hot as advertised.

Superb