GreenTree Inn and Suites Guest Reviews
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0.8 miles from Florence centre |
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Robin Thu, 6 February 2025
Would stay again for convenience...
Liked: Everything was good, clean room and breakfast was fresh.
Disliked: Of course, the pool and hot tub were not working.
Mary Wed, 29 January 2025
Good
Liked: Location
Disliked: Morning Staff not informative about the area but were pleasant.
Ilene Tue, 28 January 2025
Exceptional
Liked: Very clean and beautiful decor. The lobby is very nice and comfortable. The morning breakfast was awesome.
Susan Sun, 26 January 2025
Very good
Susan Thu, 23 January 2025
Exceptional
Liked: The staff were amazing.Daniel could not have been any nicer or more helpful. Bed was great and breakfast was absolutely perfect
Ms. Sat, 18 January 2025
Not Going Back, thanks Annie
Liked: The rooms are nice and spacious. We like the pool and hot tub area.
Disliked: One woman, apparently works midnight shift, accused me of smoking in the room, then led about it. I had dropped a cigarette out in a water bottle while I was by the hot tub. When I gathered everything up from being in hot tub, I took my trash also. I put the bottle on dresser when I got in hotel room, of course, plastic bottle was sealed. Forgot to throw away. After leaving the charged my room for smoking, then Annie (I believe her name), lied and said she found other cigarette butt's and smelled smoke. Someone also said she took and has pictures. THAT WAS AN ABSOLUTE BOLD FACED LIE! We'll never stay there again. (Oh, I got my money back, I don't smoke in hotel rooms!!)
Jennifer Sat, 18 January 2025
Will not stay here again
Liked: Staff was nice
Disliked: Total false advertising! Nothing was as it appeared online. No pool as advertised either
Michael Thu, 16 January 2025
Great stay
Liked: Everything
Disliked: No issues
Teresa Tue, 14 January 2025
Overnight stay; meet up to...
Liked: Ease of access; comfortable. Close to Florence Downtown.
Disliked: The bathroom shower/toilet paper holder, and towels need upgrading.
Jennifer Tue, 14 January 2025
Couldn’t have been worse. Never...
Liked: The front desk lady was kind, but she kept saying she couldn’t do anything about the situation.
Disliked: They gave us two pull out couch beds but I paid for a king room. They said it was all they had. I had to make the beds. But they were broken so my 21yr old son slept on a chair. It was dirty, the AC rattled and was loud, and the shower moaned and leaked and I had to fix it to use it. We did not go back the second night but they kept saying. Sorry there is nothing we can do. You went through a 3rd party.