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AustraliaGreenleaf Hotel Long Beach Convention Center Guest Reviews
Overall Average Score:
Good (3.7 out of 5)
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| 0.7 miles from Long Beach centre |
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Celeta Tue, 5 November 2024
Long Beach 4 night Stay
Liked: Location. They also provided a free ride to the convention center, which was very helpful. The staff was kind and friendly.
Disliked: The smell. As soon as I walked in, there was a pungent body odor in the lobby. The staff seemed completely unfazed by it. It remained in the lobby throughout the week. The price for 4 nights was astronomical for no A/C or continental breakfast. I really did not like how they would not give me a printed receipt when I was checking out until I gave them a five-star google review. Please do not do that. Allow your customers to leave a review when they want to. And certainly, do not hold their receipt until they give the review you want.
B Sun, 20 October 2024
Beat up
Liked: Absolutely nothing
Disliked: Absolutely everything
Brenda Tue, 15 October 2024
Well organized and great staff.
Liked: Walkable area to convenient store and beach. Clean, boutique like hotel.
Disliked: We chose a room without AC thinking it would be cooler at night. It was warm but was given an extra fan when i asked for one.
Jaylin Mon, 14 October 2024
Pleasant
Deborah Wed, 9 October 2024
Nice hotel
Liked: Staff very friendly and accommodating with any need. Hotel clean and good location. Room was small but could see every effort was made to accommodate guest needs.
Disliked: The towel linen was threadbare and could do with replacing. Though not the hoteliers fault, some of the surrounding streets were unclean with clear signs of homelessness.
Eveyln Mon, 7 October 2024
Mostly adequate.
Disliked: Parking off site. I am handicapped walking is very difficult. No microwave in room.
Felicia Sun, 6 October 2024
Exceptional
Liked: beds were very comfy . Staff was beyond friendly
Disliked: parking :)
Tiyone Wed, 2 October 2024
Exceptional
Rachael Sun, 29 September 2024
Very good
Filipa Sun, 22 September 2024
Good
Liked: The location of the hotel is good. It is walking distance from the conference center in Long Beach. The building looks old but the rooms are renovated, spacious and well decorated. There are two petrol stations around the corner to get some snacks. I needed them to keep my lugagge after check-out for a couple of hours and that worked very well. They have a locked room and the receptionist was very friendly. The hotel is good value for the money. The others in the area were much more expensive.
Disliked: The bath is pretty small. The location is a bit loud. The windows are not that thick. The music and water fountain in the lobby were so noisy that it is almost impossible to understand the receptionist during check-in. I needed to print a page and they charged me $2. I would have expected them to have the kindness to offer that as a courtesy to a guest. They would have gotten a tip higher than what they charged for the printed page. It is not about spending the money, it is a matter of attitute towards the guests.
