Great Wolf Lodge Chicago/Gurnee Guest Reviews
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2.2 miles from Gurnee centre |
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Tyheshi Sun, 26 January 2025
Very relaxing stay
Liked: The convenience of it all the staff was so great
Kiyanna Thu, 23 January 2025
Never again
Liked: The customer service
Dean Tue, 31 December 2024
Exceptional
Audrius Fri, 27 December 2024
Disappointing
Victoria Sun, 22 December 2024
Pleasant
Liked: What made this check-in experience horrible was the fact that Does not tell you all the fees that will be applied. I would recommend you called the resort first. My booking through booking.com was 146. When I got there, it was 224, They don’t tell you about the resort . It’s very expensive, especially when the pool closes at 8:00 PM. It won’t open until 9 am and check is at 10:00.i blame booking.com for this, I felt it was deceptive. We stayed one night, And didn’t get to swim. I wish we had stayed at La Quinta. At least my kid would have gotten to swim. The staff was really nice. Patrick was Really sweet at the front desk, And so was Cassie the manager. Place was really clean.
Disliked: thebooking.com Isn’t upfront about all the charges. For the hotel, it would be that the pool closes at 8 PM On weekdays doesn’t open until 10. But they have so many activities open while the pool is closed. I figured it’s a good way for them to get your money. Your kid can’t swim, but you gotta keep them occupied.
Jacqueline Fri, 20 December 2024
Very good
Melissa Mon, 2 December 2024
Exceptional
Alicia Mon, 11 November 2024
Very disappointed about the charges...
Liked: Very clean
Disliked: I had charges on the credit card that wasn't mine
Tanereya Sun, 3 November 2024
Superb
Martrice Fri, 4 October 2024
Superb