Awful

Liked: Location Food in restaurant , restaurant staff decor
Disliked: Was a nightmare, my wedding anniversary was spoilt , no heating in room was not working, had to change rooms , then shower broken in next room cold , springs coming through mattress had to request a topper ruined our time together and argued over this all weekend

Super location and relaxing stay

Liked: Excellent location, friendly staff and beautiful hotel. Very nice bar and restaurant. Rooms good quality / feel.
Disliked: All good

Very good

Exceptional

Passable

Liked: Good place
Disliked: Bathroom to be modified

Exceptional

Enjoyable, would definitely stay again.

Liked: Had an excellent stay. My luggage was kindly stored both at arrival (I was early) and departure. Excellent breakfast, lovely venue.Excellent position for both St Pancras, King's Cross and Underground.
Disliked: Street was a bit noisy at night - not a major issue.

Would definitely use again and...

Liked: Everything was superb.Hotel rooms and general areas were excellent. Staff were great.
Disliked: Zero

Great location and lovely staff

Liked: Great friendly staff very professional
Disliked: We had to wait to gain access to our room at the check in time of 3pm, we were told it was because someone had a late check out of 4pm, and our room wouldn’t be ready till 4:30pm, which would have been a problem as we had Pre Theatre reservations at 4:30 in Soho which was 30 mins away, the staff were brilliant and got us in the first available room about 3:40pm