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Grayson Hotel - The Unbound Collection by Hyatt eeee - (888) 608-6346
Grayson Hotel - The Unbound Collection by Hyatt, 30 W 39th Street, New York City, NY -(888) 608-6346
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4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (653 Ratings)
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Hotel Description
Attractively located in New York, Grayson Hotel has air-conditioned rooms, a fitness center, free WiFi and a terrace. This 4-star hotel offers room service and a 24-hour front desk. Guests can enjoy American dishes at the restaurant or have a drink at the bar. The rooms at the hotel come with a flat-screen TV with cable channels and a safety deposit box. With a private bathroom equipped with a shower and free toiletries, certain accommodations at Grayson Hotel also feature a city view. All rooms have a desk. An à la carte breakfast is available at the accommodation. Popular points of interest near Grayson Hotel include Bryant Park, New York Public Library and Macy's. LaGuardia Airport is 7.5 miles from the property.

Check-in time: 15:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` On-site parking
` kitchenware
` 24-hour security
` Free Wi-Fi
` Hair/Beauty Salon
` Restaurant(s)
` Daily Housekeeping
` English
` French
` Spanish
` Happy Hour
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Food delivery
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Physical/social distancing guidelines
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Xerox/fax in business center

Grayson Hotel - The Unbound Collection by Hyatt Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Mahalea Tue, 1 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

Heawon Tue, 1 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

Lou Mon, 31 March 2025

Exceptional

3

Pleasant - 3.0 out of 5

Ian Mon, 31 March 2025

Surprising comedy of errors for...

Liked: This is a tough one. I don’t think I’ve ever left a bad review. The hotel had so much potential but went sideways from the start. Elevators were either broken, or semi-working or just full. Stairs worked well but only to go down to lobby not to go up, and hadn’t been cleaned. Checkin communication wasn’t good, we wanted rooms close to each other but not necessarily connected and we wasted hours waiting as a result. They didn’t come by the clean the room until almost 3 so we gave up and just didn’t get fresh towels. The rooms are not well soundproofed and you can hear neighbours and the elevator even when you’re not near the elevator. The one thing they did great on was checkout and transportation!

4.5

Wonderful - 4.5 out of 5

Conforti Mon, 31 March 2025

Superb

5

Exceptional - 5.0 out of 5

Yılmaz Mon, 31 March 2025

Exceptional

5

Exceptional - 5.0 out of 5

David Mon, 31 March 2025

It was exactly what we...

Liked: The updated rooms, properly sized bathrooms, location, and how quiet it is to sleep.
Disliked: Not enough common space for guests to enjoy. If you weren’t in the restaurant you didn’t have a place to sit and relax outside your room.

4.5

Wonderful - 4.5 out of 5

Adiana Sun, 30 March 2025

Superb

Liked: I thought the facility was very nice, I loved the location, very close to a lot of different places. The tv was okay-chrome cast did not work and some of the channels offered showed a black screen. Staff was very accommodating and friendly, called ahead because we got to the city 45 minutes earlier than expected and we were able to check in 40Minutes early.

5

Exceptional - 5.0 out of 5

K-la Sat, 29 March 2025

Exceptional

4

Very Good - 4.0 out of 5

Aidan Fri, 28 March 2025

Very good

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Grayson Hotel - The Unbound Collection by Hyatt 30 W 39th Street, New York City, NY