GrandStay Hotel & Suites La Crosse Guest Reviews
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1.2 miles from La Crosse centre |
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Jean Mon, 20 January 2025
We were celebrating a belated...
Liked: The eggs and waffles were good. My daughter is gluten intolerant. Only options were eggs , yogurt and Cheerios. Maybe include more options?
Disliked: The bathroom door handle was very hard to open. We received a call about 10:15 from the front desk asking if we knew Clinton. As did my daughter in her room. I would say that later, don't call. If I haven't indicated I was expecting someone, refuse them entrance to the hotel.
Katie Thu, 16 January 2025
Exceptional
Nancy Sun, 5 January 2025
Very good
Jean Wed, 1 January 2025
Good
Foti Tue, 31 December 2024
I would not recommend this...
Liked: Spacious room, clean place overall.
Disliked: Breakfast was poor the first morning. No bread products were available. They placed a noisy group on top of our room and stomped on the floor often. Front desk staff were not always available. I had to wait for someone to assist me. Maybe they were short-staffed. I think it was too expensive considering the overall experience.
Kathryn Tue, 31 December 2024
The hotel and room was...
Liked: The property was decorated nicely and was clean. I was greeted kindly and was checked in well. The room was very clean and spacious. The breakfast was adequate and similar to normal free breakfasts. Great location close to Riverside Park and downtown.
Disliked: Unfortunately, there were a few things that were disappointing. The bed tipped towards the headboard, so without a lot of pillows you got a head rush. There was a very annoying tapping noise, maybe pipes, that consistently happened even through the night. The ceiling in the bathroom had a large patch that was falling apart.
Theresa Mon, 30 December 2024
Exceptional
Liked: Very welcoming staff, clean, comfortable, and excellent location.
Joseph Mon, 30 December 2024
Disappointed
Liked: Lobby was beautiful. The room was clean. Desk staff was kind.
Disliked: The dishwasher was on and made a lot of noise.we ended up turning it off whether it was done or not. But it shouldn't have been running at 6:30 pm when we checked in anyway. The bedroom was ridiculously hot to the point we had to open a window at the end of December. And yes, the thermostat was working because the sitting area was comfortable. The bed was so hard and uncomfortable, we woke up with back and hip pain. The bathroom had no bath towels, only hand towels.We had stayed a few years ago and were surprised at the decline.
Laura Sun, 29 December 2024
Superb
Mark Thu, 26 December 2024
Very good