Grande Rockies Resort-Bellstar Hotels & Resorts Guest Reviews
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0.2 miles from Canmore centre |
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Mark Fri, 15 November 2024
Exceptional
Tanya Sun, 10 November 2024
Great value for money. Loved...
Liked: Hot tub was great. Small pool needs maintenance.Room was great and has everything you would need.
Disliked: Barbecue needs some cleaning - had to burn it s bit to get it clean and was still very sticky.
Amanda Sun, 10 November 2024
Superb
Liked: Great pool and hot tub. Food at the restaurant was pretty tasty too.
Pam Thu, 7 November 2024
Very good
Daniel Thu, 7 November 2024
Superb
Liked: great location and amenities
Disliked: no blanket for the pull out bed
Gary Mon, 4 November 2024
very relaxing
Liked: the rooms and the Service and of course the Staff.
Zack Tue, 29 October 2024
Clean, quiet, very comfortable bed!
Liked: Clean, quiet
Disliked: Lack of parking spaces, no breakfast
Morgan Fri, 25 October 2024
Passable
Catherine Tue, 22 October 2024
Exceptional
Carissa Tue, 22 October 2024
Disappointing, not what we expected...
Liked: The location is good, the access to the pool is perfect. The walk out patio was a nice option
Disliked: We have stayed here in 2020 and honestly left this stay very disappointed. The hotel room was outside of the main building which was totally fine but for the price it's absolutely not worth it. We were booked in for 3 people the room had things for only two people. One pod of coffee the rest was tea or decaf for a 2 night stay. They provide no housekeeping during your stay so anything you need needs to be requested, I don't mind the no housekeeping but a refresh for coffee & such would have been nice. The beds were missing pillows and extremely uncomfortable, they were noisy, hard and terrible. Everytime you moved it was a loud crunching noise, even our child said it was loud. Honestly no one really slept. The hotel room was bright and clean but the bathroom shower door leaked, the shower wasn't the cleanest. Check out is earlier than other hotels and check in isn't until 4pm. The pool was the main reason we returned but the pool has now become quite rundown the floor of the pool is very rough and the paint in the kids area is chipping off, definitely needs a refresh. Overall it was disappointing, we were in town for a funeral if it wasn't for family staying at the same hotel & being away from the hotel so much for family obligations we would have asked for a refund and left. For the amount of money this places charges and for all the things that corners have been cut we will not be returning and wouldn't recommend.