Grande Rockies Resort-Bellstar Hotels & Resorts Guest Reviews
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0.2 miles from Canmore centre |
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Julia Mon, 21 April 2025
Very good
Shekinah Mon, 21 April 2025
Superb
Liked: The location is awesome, walkable to restaurants, coffee shops etc. Our hotel room was clean, modern and renovated. Staff were very welcoming and had great customer service. The main town is about a 15 minute walk from the hotel.
Disliked: Check in is too late and check out is too early. The beds in the Annex building was very firm and uncomfortable.
Melanie Sun, 20 April 2025
Passable
Thiessen Mon, 14 April 2025
Superb
Nicola Mon, 14 April 2025
Exceptional
Tinyt Mon, 14 April 2025
Very good
Liked: Check in seems late and check put seems early
Jerideegenest Fri, 11 April 2025
Wonderful Stay for Families
Liked: Our 2 bedroom suite in the main building was perfect for our family of 5. It was beautifully decorated, bright and airy and very comfortable.The ensuite bathroom in the main bedroom allowed everyone more space and privacy. There was lots of room for everyone and all of our things. The kitchen was stocked with everything we needed to prep and eat meals. The fireplace was a lovely addition and we enjoyed the balcony area.We loved the pool and the outside portion of the hot tub. We also appreciated the underground parking and the location of the hotel.
Disliked: We were greeted by a very unfriendly staff member who was short and a little rude with both our family and an older couple before us.The hallways and lobby area are being renovated, which was a good thing because the hallways were very shabby with peeling carpet and garbage strewn everywhere. While we enjoyed the pool area, the little hallway to enter it and leave footwear was much too tiny and crowded.We were very excited about the fancy steam showers in the bathrooms, but very few of the options worked in either shower.The underground parking was difficult to navigate and find the spots allocated for our hotel.
Corey Fri, 11 April 2025
Do better
Liked: Beds in annex building are hard, could barely sleep and wake up with soar back.Pool area was greatGym could of been better if could access before 8 am
Lisa Wed, 9 April 2025
The Annex is definitely not...
Liked: So staying in the Annex was a big disappointment. ( I can’t speak for the main hotel) The walls are paper thin ( and extremely loud Neighbors until 2am above our room) & it’s in great need of repairs. The 1st girl at the front desk was so unfriendly & doesn’t smile. Cleaning stuff was super nice.
Meghan Tue, 8 April 2025
Good