horrible experience

Liked: I liked the view
Disliked: they were on strike when I arrived and I wasn't informed prior to arrival. it took about 2 hrs online to be Informed that I was In the wrong part of the hotel. this was after I showed my reservation twice to someone to ask them if I was in the right place. I heard some people infront of me say they had been waiting almost 3 hrs. my app didn't let me check in. it was a massive disaster. then once I get to my correct tower and get checked in, I get to my room n the room is dirty. I had to wipe down the tables. the floors needed to be vacuumed. I would have left but it was like 8pm and I due to check out the next day. there were no towels. I tried calling and no one answered for front desk so I had to go down to the desk and request it my self. it was honestly the worse experience I have ever had at a hotel. I really wish I would have been told ahead of time about the strike. then at lease I already knew what I was getting my self into.

Very good

Superb

Exceptional

Very disappointed about handicap facility...

Liked: I loved the housekeeping staff. Duke with the bellman services was exceptional.
Disliked: Asked for handicapped room 10 months in advance and this didn’t happen. My husband had to sit up and sleep every night. Nothing in the unit was handicapped. Had to buy a shower chair and toilet seat due to no bars.

Our stay was very nice...

Liked: Very clean and had everything there that you could possibly need.
Disliked: The location

Superb

Exceptional

Liked: Everything
Disliked: Nothing

Exceptional