Grand Tonic Hotel Biarritz Guest Reviews
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0.3 miles from Biarritz centre |
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Wade Tue, 5 November 2024
Superb
Jerry Mon, 4 November 2024
Superb
Itay Sat, 2 November 2024
Pleasant
Liked: The family room was ok. The two others (deluxe) I didn't like.
Disliked: The bathroom had a bad smell, the shower stream was very weak, the spa was average (not like the pictures), the massage was not worth the money. The breakfast is not good.
Francesca Wed, 30 October 2024
Very good
Itay Mon, 28 October 2024
Very good
Emma Sun, 27 October 2024
Disappointing
Victoria Sat, 26 October 2024
OK for 2 nights, but...
Liked: Good location, staff were polite and friendly, breakfast choice was good
Disliked: Hotel is dated with tired decor. Whilst we were informed of ongoing works it was a shame it could be be done in winter. New beds being carried through reception not great. Bathroom very small in friends room and you couldn't really get in the toilet with the door opening. Tiles, cracked and dirty throughout, no complimentary water/biscuits in room. Pool full of foam/collection of scum. Kids free time, wasn't kids free. Again, tired and dirty. Pool was also quite cold. Layout of breakfast room cramped and difficult, whilst pastries in middle of room made passing difficult. Shouldn't have to pay for parking when paying that much for stay. No "no service" cards led to staff coming into room without knocking. Overall OK hotel, but not value for money, would expect much higher end for cost. Disappointing. Instructions for parking prior to arrival would also be helpful, along with button being on the other side of barrier upon exit.
Rey Fri, 25 October 2024
Very good
Liked: Location was awesome, a stone throw away from the main beach
Disliked: The hotel could do with a freshen up with the room and buildings.
Dacia Mon, 21 October 2024
Very good
Liked: The room was clean and comfortable, the staff were lovely and accommodating, and we very much enjoyed our hour in the spa and the bathtub in our room.
Disliked: The view from our window was a little sad.
Dmitry Thu, 17 October 2024
Good
Liked: It was good in general
Disliked: Hotel is old, you have no see view acrually its even not a second line, but from photoes yous see enterance from the beach...