Disappointing

Poor

Disliked: Difficult to obtain a receipt for expense receipt for work expenses.

Sam the manager was outstanding!

Liked: Lovely resort
Disliked: The Boot food was average,

Superb

Passable

We would stay again and recommend the lodge.

Liked: The property was very nice, had free private garage parking, staff was very nice and helpful, had multiple outdoor activities, the location was good, and the free shuttle to multiple bus stops was very very appreciated. I would like to commend 3 employeesAnthony at the check in desk was very friendly and helpful. Also both Randy and Sharon who drove the shuttle bus were very kind, helpful, and informative. They both gave excellent tips for shopping and restaurants that were right on the money! I tipped both in appreciation but wanted you to be aware of their wonderful customer service. You can tell they both have a servants heart.
Disliked: Even though the weather was nice for September, the room still got stuffy and warm even with us using both the ceiling fan and box fan in the window. AC would have helped a lot. We were there essentially for a wedding so while preparing for the wedding, AC would have been very appreciated. Also, I know that the restaurant The (something) Saloon is not staffed by the hotel management, but their food could be elevated. And blinds to draw down during the sunniest time of the day would be great. We sat in direct sun that was blazing hot and blinding until the sun could go down behind the trees. Window shades would have made it easier to visit with dinner guests and the temperature would have been manageable too. Also, although I appreciate maintaining beautiful grounds and amenities, the repair of concrete in the pool and outdoor game areas both interfered with the peacefulness of the area and our ability to fully enjoy that wonderful activity area. Also, we talked with guests who said they paid far less than what we paid for the same size room. We thought our room was priced too high even before we heard that.

We would stay again and...

Liked: The property was very nice, had free private garage parking, staff was very nice and helpful, had multiple outdoor activities, the location was good, and the free shuttle to multiple bus stops was very very appreciated. I would like to commend 3 employees…Anthony at the check in desk was very friendly and helpful. Also both Randy and Sharon who drove the shuttle bus were very kind, helpful, and informative. They both gave excellent tips for shopping and restaurants that were right on the money! I tipped both in appreciation but wanted you to be aware of their wonderful customer service. You can tell they both have a servant’s heart.
Disliked: Even though the weather was nice for September, the room still got stuffy and warm even with us using both the ceiling fan and box fan in the window. AC would have helped a lot. We were there essentially for a wedding so while preparing for the wedding, AC would have been very appreciated. Also, I know that the restaurant The (something) Saloon is not staffed by the hotel management, but their food could be elevated. And blinds to draw down during the sunniest time of the day would be great. We sat in direct sun that was blazing hot and blinding until the sun could go down behind the trees. Window shades would have made it easier to visit with dinner guests and the temperature would have been manageable too. Also, although I appreciate maintaining beautiful grounds and amenities, the repair of concrete in the pool and outdoor game areas both interfered with the peacefulness of the area and our ability to fully enjoy that wonderful activity area. Also, we talked with guests who said they paid far less than what we paid for the same size room. We thought our room was priced too high even before we heard that.

Great family trip; we drove from the midwest and met up with friends and family who flew to Colo.

Liked: We were happy to have a kitchenette in our accommodation so that we could make our own breakfasts and lunches. Using the shuttle and public transportation, it was very easy to get around. We were able to ski from the mountain to our condo.
Disliked: Our room was a little smaller than we expected, but it worked out.

Great family trip; we drove...

Liked: We were happy to have a kitchenette in our accommodation so that we could make our own breakfasts and lunches.Using the shuttle and public transportation, it was very easy to get around. We were able to ski from the mountain to our condo.
Disliked: Our room was a little smaller than we expected, but it worked out.