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AustraliaGrand Reserve at The Meritage Guest Reviews
Overall Average Score:
Good (3.95 out of 5)
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| 3.5 miles from Napa centre |
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Angela Thu, 31 October 2024
Superb
Brad Tue, 15 October 2024
Very good
Lesley Mon, 14 October 2024
Disappointing
Grzegorz Wed, 25 September 2024
Exceptional
Tiffany Sat, 21 September 2024
Exceptional
Christina Tue, 10 September 2024
Good
Ranya Mon, 12 August 2024
Disappointing
Matthew Mon, 1 July 2024
Bad
Norman Sat, 15 June 2024
We were there for our...
Liked: We eat breakfast there every morning and it was excellent. This property was great and we will stay there again.
Disliked: We did not find anything wrong with the property
Maria Thu, 16 May 2024
Not worth the money spent.
Liked: The location was great, very serene. Room was big and had a great view. The pool was also good. Was not loud even though it was the family pool.
Disliked: There was lots of trash near the hotel premises by the parking lot. Though we had a great view the parking lot was an eye sore, there were wooden pallets, beat up outdoor heaters, and trash. The valet employees seemed distracted rather than attentive. I even had to park my own car because there was no one in sight. Employees were on their phones. I booked a spa treatment and did not get confirmation until it was too late to cancel. I was also informed the AC in the ladies locker room was not working when it was too late to cancel. When I got to my spa appointment, I was told they were over booked and could not guarantee a locker room for my personal items (again at a point when it was too late cancel). Room service food was bland and unimpressive.
