Passable

Very good

glad to leave

Liked: location
Disliked: air-conditioning didn't work, noisy, staff with could not care less attitudes, double charged us the resort fee, lift did not work, rooms and plumbing very noisy. felt like we were staying in a 3rd world country.

I feel like we got...

Liked: The most perfect location. Absolutely beautiful outdoor area. Generous drink coupons, restaurant was fine, reasonable prices. Very friendly staff, treated us kindly and seemed happy to be there and working. Feel like compared to other hotels, it was a fine quality affordable option
Disliked: Building is in need of update, which I know they are actively working on. We had a corner room with two full glass walls, and for some reason the curtains were really dirty. Had random black splotches on them. Other than that, room seemed pretty clean to me. Hall ways had scratches and peeling paint and felt a little yucky. 3 elevators but it seemed that only one was actually working— there was always a huge queue in the lobby. Thankfully we were only a few floors up so just walked, no issue. AC was loud. Seemed understaffed- always a huge queue for check in as well and only a person or two working.

Disappointed

Liked: There was a loud noise in the room, 24 hours/day. All of the wall hangings had been removed, so there were blank, white walls throughout the facility. The location was beautiful.
Disliked: There was only valet parking available at a cost of $25/day - no option to self-park.

Exceptional

Passable

Liked: The view was very nice
Disliked: We arrived early prior to check in time and the friendly girl on the reception did for us a pre check in and said that our room would be ready soon. We returned 2 hours later and the room was still not ready. It wasn't till after 15:00 that we finally were given our keys to the room. Unacceptable to be told taht you room woudl be ready soonand 2 hours later it was still not raedy. Tell the turth!The railing and chairs on the balcony when we arrived had not be wiped for some time.I believe 1 lift had not been working for a minimum of 2 months

Pleasant

Exceptional

Liked: Everything
Disliked: Nothing