Step it up. Last time I was at the Grand Hyatt it was a great escape for my boyfriend and I. Now, one of the room keys didn't work and neither of us showered because the bathroom was in poor shape. The liner in the tub has black on the bottom and the tub itself i wouldn't step in. Years ago it was great, but now not OK.

Liked: The location.
Disliked: Bathroom.

We enjoyed our stay there and appreciated the central location.

Liked: The staff in the lobby and upstairs were very helpful and friendly.
Disliked: None.

The employees make the hotel. Lots of consideration and concern for us guests. What a great place to stay. We will be back!

Disliked: Our visit to the Cure Bar and Grill got off to a rough start, but our server, Lilly, made sure everything turned out right. Our breakfast the next morning was much better.

Excellent location to museums, restaurants and shopping. Nice bistro inside hotel. Lots of amenities.

Liked: Location.
Disliked: Nothing bad.

I was very comfortable at the Grand Hyatt in Washington, DC. Located so close to all the memorials and sites of interest that I walked to many places when it wasn't too hot. It's a great hotel for business trips.

Liked: It has a very upscale business feel to it.
Disliked: Nothing was bad about this hotel.

Would stay here again.

Liked: Hotel was immaculate and staff was very helpful and friendly.
Disliked: Parking was pricey. Breakfast buffet was also pricey.

Liked: Very good accommodation.

For the rate, this was a beautiful hotel and the customer service was excellent.