Grand Hyatt Indian Wells Resort & Villa Guest Reviews
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1.0 miles from Indian Wells centre |
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Matt Tue, 12 November 2024
great place but need to...
Liked: A great place as far as cleanliness and great pool activities. restaurants are very good as well and reasonably priced.
Disliked: The booking.booking.com fee that included "all fees" is not reality. this hotel holds an automatic $200 additional on your card for "iincidentals" at check in, which we did not know about and nearly ruined our vacation. we were prepared only for the booking.com fees as stated on the reservation. I've seen $50-100 dollars at times but did not expect $200.
Sheila Thu, 31 October 2024
Exceptional
Kaylah Thu, 17 October 2024
Pleasant
Disliked: I didn't like that there was a phone in the room that i kept calling for room service for an hour. Only to hear that to order is a qr-code. There were not a lot of channels at all on t v. The room had a crack in the ceiling and spots on the wall and on the carpet.
Rachel Mon, 14 October 2024
Everything! Rooms were lovely and...
Anne Mon, 23 September 2024
Great resort!
Liked: Excellent rooms and the pools are fantastic.
Disliked: Nothing
Michelle Thu, 19 September 2024
Exceptional
Liked: Great
Disliked: Great
Chloe Fri, 6 September 2024
Booked for 3 nights and...
Liked: Nothing
Disliked: Over run. Under staffed. Dirty. Noisy. Unsupervised children.
Cheri Tue, 3 September 2024
Overall it was nice. But,...
Liked: The amount of pool choices were great. Loved the lazy river, however it was not wide enough of the large size of groups and pool goersAdult pool was fantasticStaff were great. Friendly, helpful.Check-in line was small and desk well staffed for the busy weekend.The room we had was nice.
Disliked: The pool areas were not properly washed down from one day to the next. The room air-conditioning was not cold.Alcohol drinks were moderately expensive and were small.The resort was nice, but pricey.
Youngeun Tue, 3 September 2024
Superb
Liked: I like the room.
Disliked: There are not many choices of food at the hotel.
Parra Mon, 2 September 2024
Exceptional
Liked: Very kid friendly and family friendly place to stay
Disliked: Pool water was very warm.