Grand Hotel Vesuvio Guest Reviews
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1.9 miles from Naples centre |
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Alla Fri, 8 November 2024
For such prices they could...
Liked: more or less everything
Disliked: The stuff at the reception didn't let in our friends with small children to have lunch with us, motivating that they didn't have tables big enough for our company in the rooftop bar, despite the fact that we already reserved the table and it was all set and ready for us and the bar was almost empty. And the bar personnel was really really upset when we said that we are going to find another place for lunch, they even called the reception telling that they are ready to feed us, but such unfriendliness from the beginning offended and discouraged our friends, they refused to come up
Naveen Wed, 6 November 2024
Exceeded Expectations
Liked: Stayed for two days in end October, the rooms were spacious, we were upgraded to a partial view room with a balcony. Check-in was smooth and very informative. Breakfast spread was excellent. Their sky lounge has gorgeous views and superb service.
Disliked: Sky lounge was closed on one of the days we stayed. We were told its weather dependent.
Matthias Fri, 1 November 2024
A true luxury experience
Liked: Excellent service, wonderful roof terrace
Disliked: Na
Jan Fri, 25 October 2024
Very disappointing
Liked: Location was good
Disliked: It was so expensive and our room was tiny. I expected better for the money we paid
Lance Sun, 20 October 2024
Exceptional
Callum Sat, 19 October 2024
Exceptional
Rachel Sat, 19 October 2024
Terrible! Bad experience! Doesn’t merit...
Liked: Nothing.
Disliked: It is completely outrageous that this hotel has a 5 star rating. The hotel is old and dilapidated. The room we stayed in was unattractive, poorly decorated and bland. The WiFi was terrible (very inconsistent). The front desk staff were not welcoming and denied that there were WiFi problems. We had a very negative experience staying in this hotel.
Laura Sat, 19 October 2024
We will come
Liked: Perfect location and perfect staff!!
Disliked: Can’t think of any we didn’t like.
Colin Thu, 17 October 2024
Exceptional
Zeynep Wed, 16 October 2024
I will stay in this...
Liked: Location and the facility itself was very good.
Disliked: The staff, especially their restaurant recommendations were very poor. I assume such recommendations came from the reception staff not concierge though, I would expect from a 5 star Hotel to recommend better restaurants as we asked the best ones - they sent us to Umberto, a very very average restaurant I would never go. Another recommendation was Fresco on the sea side, again did not meet any of my expectation. Concierge sent me to Crude Re which was great, I expect from a 5 star hotel like that to recommend such kind of restaurants not the first 2 which ruined a dinner and a lunch for us.