Pleasant

Exceptional

Superb

Liked: The view from room

Staff were so welcoming.nothing was...

Liked: Well presented fab location x
Disliked: Nothing

Would come again.

Liked: Great location, clean comfortable room.
Disliked: Breakfast time, too early.

This was a sad and...

Liked: Three staff members were excellent. The Philippino gentleman who handled my check in The young Italian man who was on reception and the local night receptionist who handled an issue with what appeared to be a drugged-up sex worker who was wandering the corridors knocking on peoples’ doors.
Disliked: The rest of the reception staff appeared to have no initiative and no understanding of customer service. I emailed a manager called Dean with a query and never received a reply. None of the staff were able to deal with my query in his absence.

Good

Nice

Disliked: 2 pillows instead of 1 , a shower gel each instead of having to share 1 and shampoo . More coffee and milk very limited and 1 pkg of biscuits to share

Would stay here again

Liked: Staff were great