Grand Hotel Santa Lucia Guest Reviews
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1.9 miles from Naples centre |
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Luca Sun, 3 November 2024
We a Napoli!
Liked: Perfect location, extremely clean, good breakfast, nice staff
Disliked: Rooms are noisy as walls are thin, the fitness room was under maintenance, no coffee makers (just kettle) in the room, on booking it says that “parking charges may apply” - I would say on the website that 1 night is 40€, a bit overpriced for what is offered
Runju Mon, 28 October 2024
Good
Ian Thu, 24 October 2024
Good location and friendly staff....
Liked: Hotel is centrally located and convenient to all attractions. Area is safe with good restaurants near by.
Disliked: There were no complementary water bottles. They were included in the mini bar.
Jean Sun, 20 October 2024
Exceptional
Mary Sat, 19 October 2024
Staff very helpful and hotel...
Liked: Location.
Joanne Thu, 17 October 2024
Very good
Fritz Sun, 6 October 2024
Disappointing for a 4 star...
Liked: Location. Comfortable bed, great shower
Disliked: Room was cold. Heat didn’t work. Breakfast was cold. Rolls weren’t fresh. When we checked in woman at desk wasn’t friendly. I booked a taxi through booking was $86 round trip. Hotel wanted $90 one way. Actual taxi prices were cheaper
Robyn Thu, 3 October 2024
Superb
Anna Sat, 28 September 2024
Very good
Liked: Wonderful location, beautiful historic hotel, friendly staff, comfortable bed, good bathroom and great view.
Louise Sat, 21 September 2024
Good
Liked: Excellent location. Comfortable bed. Spacious room. Breathtaking view from balcony.
Disliked: Outdated property. Staff isn’t very welcoming. Uncomfortable to get in and out of shower. A welcome gift of treats was left (thoughtful) but it was swarmed with at least 50+ ants and we were on a higher floor. Wish we were informed this may happened as another property had done.