Grand Hotel Karel V Guest Reviews
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1.0 miles from Utrecht centre |
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Thomas Fri, 25 April 2025
Very good
Cezar Thu, 24 April 2025
There are definitely better choices...
Liked: Breakfast
Disliked: They charged me for the breakfast which was already paid, but they finally reimbursed that. Even though I clearly specified that it was a business trip and I filled in a paper with the details upon my arrival, up to now they couldn’t send me a proper invoice (first they sent me a paper with my name on it with any amount of money paid, afterwards a print screen from booking, which I cannot use).The heating system is too noisy, we preferred to turn it off and sleep in the cold.
Natalie Thu, 24 April 2025
Superb
Grace Wed, 23 April 2025
Exceptional
Marcello Mon, 21 April 2025
Very good
Noelle Sat, 19 April 2025
So worth splurging on!!!
Liked: absolutely everything was magnificent!!!
Disliked: omgosh....there is nothing that we did not like about this stay. Hotel grand Karel is worth every penny and it is a treat and a bit of a splurge for us that we cherish and are glad we spent the extra money on. There is a knight's armor near the reception area...and so many other cool things you can see in the hotel a nd on the grounds. The food, and various eaeteries are all excellent. I travelled with my cousin who is a certified wine specialist, and she was very happy with all the liquid offerings! ; )))
Gary Fri, 18 April 2025
Poor service and expensive, despite...
Liked: Beautiful building. Historical. Good location. Clean.
Disliked: The staff were not what we expected. Unsmiling receptionist neglected to inform us when we cancelled breakfast we would still have to pay for it as we hadn’t booked direct. It was very expensive. We went to breakfast and sat for 30 minutes with no service. Eventually went to the counter and were told we had to order coffee there. Hence the cancelled breakfasts. We cancelled dinner for the same reason. We stayed 3 nights. 2 nights we had only one bath towel. I rang for one and was sent 2 hand towels. The following day again no bath towel arrived! The doorman was good.
Russell Thu, 17 April 2025
Superb
Oxana Wed, 16 April 2025
Superb
Grigorios Wed, 16 April 2025
The management needs to pay...
Liked: Beautiful historic building and grounds, close to the center of the city
Disliked: Poor service at breakfast, foul odor emanating from the bathroom