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AustraliaGrand Highland Hotel Guest Reviews
Overall Average Score:
Wonderful (4.5 out of 5)
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| 0.2 miles from Prescott centre |
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Michael Mon, 10 March 2025
Exceptional
Cheryl Mon, 10 March 2025
Very good
Brendan Sat, 1 March 2025
Exceptional
Lori Tue, 18 February 2025
Pleasant
Liked: The bed was comfortable, lots of pillows, stayed fairly warm. Nice glassware. The lighted magnifying mirror is a nice touch. Desk clerks were friendly and helpful.
Disliked: Window leaked from the rain and got water on the bed!! AC/heat remote to the unit is so old and faded that it was difficult to use. White noise machine didn't work. When I mentioned the leaking window to the desk clerk on the morning we were checking out, he told me it is an old hotel and that the top window does slide down. He even demonstrated the top sliding window, in the sitting area window on the 2nd floor. I don't know if he was thinking that we opened the window in the rain or what?No desk clerk after 5pm till the next morning.
Rayas Mon, 17 February 2025
Exceptional
Kelly Mon, 3 February 2025
Exceptional
Robin Sun, 15 December 2024
Superb
Disliked: Bed pillows were too fat.
Danny Thu, 5 December 2024
Exceptional
Liked: Proximity to everything downtown
Disliked: Steps to the 2nd floor no elevator
Charles Mon, 18 November 2024
Exceptional
Jerome Fri, 8 November 2024
FANTASTIC!!!
Liked: I loved the location of this hotel and the staff was great. Staff was very friendly and accommodating.
Disliked: I did not like the stairs. This made it very difficult to bring luggage up to your room and for people who have physical limitation. If there is an elevator then that should be offered to guests.
