Very good

Exceptional

Very good

Liked: Good hotel for a short stay in CDMX. Room was very large and comfortable.

Excellent hotel next to Chapultepec...

Liked: We really enjoyed our stay at the Grand Fiesta Americana Chapultepec. We were at the Fiesta Club level and thus had free access to the Grand Lounge, which included excellent breakfast in the morning and drinks and canapees in the evening, and a great view of the city. Rooms were very clean and well appointed. There is a lot of traffic around the hotel but the rooms are well soundproofed. The people were super friendly and helpful. WiFi worked well. Access to elevators secured by key card. Great location across from the Chapultepec Park and Castle, and in walking distance to Polanco. Their restaurant Azures has outstanding modern Mexican cuisine and excellent service and ambience. Our pre-payment through Booking was accepted without any problems, and there were no billing issues. The other guests were mainly business people and well behaved. We will come back.
Disliked: I wish they would have a nice outdoor patio.

Very good

not worth the money

Liked: The bed and the location
Disliked: The bathroom is outdated, the hot water needs ages to come out. The room cannot be darken completely during the night, there is a round window with a transparent curtain where the light passes through completely, during the night from the outside lights till the sun rise. The breakfast it's supposed to be a buffet but there you only find cold stuffs (bread, fruits, corn flakes and vegetables). All the hot dishes like eggs (prepared in any way), bacon, tortilla etc etc, you need to order it from the waitress and it takes a very long time both, ordering it and then getting the order at the table. And this happened very early in the morning when the breakfast room was almost empty. The juices are claimed to be natural but are just made of concentrated fruits with syrup, and among the 5 or 6 offered you need to guess what they are made of because there is not a single indication/writing about what is what. And this, in fact, applies to the entire "buffet".

Good

We loved our stay and...

Liked: Fantastic hotel in unbeatable position next to Chapultepec Park. Great breakfast and snacks & drinks every evening.
Disliked: Nothing

Exceptional