Good

Liked: I was booked for the weekend event, but I stayed the night before to ensure parking. I asked if I could keep the same room, this was sorted with no problem.
Disliked: At the weekend event, there was not enough staff to cater for the amount of people at the bar. Most of the people I noticed brought their own drinks into the venue, yet there was still a queue for about 15 minutes at the bar.That was probably why they supplied their own.

Disappointing

Liked: Staff were lovely and very helpful
Disliked: Was woken up at 4am due to the boiler making a loud noise so had to be reset then got woken up again at 7am due to fire alarm going off because of another resident smoking in a room

Passable

Perfect Budget hotel worth a...

Liked: As an ex Folkestone resident I have used this hotel many times. It's exactly as advertised and is a brilliant budget break hotel. Always welcoming and friendly staff. . Back in February for another break to visit friends and this is perfect for the trip.Entertainment was great and Little Steve is a superstar.
Disliked: Confusion between Booking.com and the hotel meant the room wasn't prepared for 3 adult males and we had to make 2 of the beds ourselves and ask for extra towels and cups etc to make sure we had enough facilities in the room

Poor

Good

Good

Good

Good