Exceptional

Good

Beautiful, but in loud area...

Liked: Historic, beautiful hotel located in historical part of town walking distance to many sites. Decent service. Very large rooms.
Disliked: Our room had been painted (I wouldn’t be surprised if it was day of). Our room absolutely reeked as did the hallway near us, and we had to keep the windows open to air the room out and not get a headache. We asked the front desk to make sure our windows stayed open to air out the room but when we’d return everything was boarded up. It would have been a pleasant stay if lot for that, I’m not sure why they think putting guests in rooms that have just been painted is healthy or wise. It’s not their fault but they are located in a very busy very very loud area overlooking the zocalo. That was problematic for me as a light sleeper but again, is not their fault at all.

Exceptional

Okay

Liked: Except
Disliked: Except

all was perfect

Liked: all was perfect
Disliked: staff not able to speak English

Lovely, comfortable stay in a...

Liked: We had a spacious room with a lovely view of the Zocalo. The staff was very welcoming and helpful. We were greeted with champagne, a delicous chocolate dessert and wine for our room. The hotel itself is majestically beautiful with amazing Tiffany stained glass and wrought iron architecture. It is unequalled.
Disliked: Nothing--it exceeded our expectations

Nice hotel, great location, ,...

Liked: Great room, good location, nice staff
Disliked: Limited facilities for the price and standard of the hotel

Impressive and excellent, we have...

Liked: Beautiful historical Hotel, the Cathedral like vitrales ceiling it’s impressive. The rooms are very nice, clean and comfortable. The staff service is great, friendly and very helpful and professional.
Disliked: N/A