Graduate by Hilton Richmond, Richmond

Rooms were roomy and clean; personnel and staff were excellent. Would definitely recommend and stay again.

Overpriced Hilton Garden In

Liked: I liked the valet service
Disliked: The cost did not match the hotel. This is not a 4 star hotel. This is more along the lines of a Hilton Garden Inn (I have no problem with Hilton Garden Inn if that's what I'm paying for) that got new paint and "boutique" wallpaper. And the painting wasn't done well. The carpets were not vacuumed in the common areas. There was food and dirty towels in the hallway.

Good

Very good

Was very nice.

Liked: Was convenient and very clean.

Superb

So roomy, will definitely stay...

Liked: The family suite was incredible. A large room with a door and large bathroom and TV, and then the living room had bunk beds and another full size bathroom and a TV. Made traveling as a family so much easier.Staff was incredibly nice and helpful.
Disliked: The food offerings at the restaurant were minimal. And the grab and go downstairs was mostly fancier items.

Exceptional

Superb

Overpriced for a gimmicky, but...

Liked: Close to wedding venue. Comfortable and clean rooms.
Disliked: Breakfast was supposed to be included, but it wasn’t explained how this worked when ordering at breakfast bar. The eating area was bare bones and freezing cold. Cold because automatic doors weren’t working and they kept a door propped open.

Easy & nice. Will happily...

Liked: Everything was great. Comfy bed, clean room, and ideal location. Valet parking was chaotic due to the large number of people staying at the hotel but that was to be expected. The valet attendant I had the evening I arrived was the same one I had the next morning and he was so fantastic! Wish I could remember his name but he even made sure I buckled up for safety upon departure :)
Disliked: Wish there was more room for the valet service but it's a city so I didn't expect anything beyond what it was. That wouldn't have been realistic.