Exceptional

Liked: Very nice, clean hotel. Great view.

Really good view of Manhattan....

This could be a fantastic...

Liked: Roosevelt Island is a very lovely place with a great view! The cheeseburger at the restaurant was really good. The server at breakfast was very nice.
Disliked: The bed was uncomfortable. There was no way to get water or food other than through the hotel restaurants. Why was there no vending or other means of getting water other than the tap? Money. That's the only answer that makes sense. You are on an island and the closest means of getting food or drink is a 10 - 15 minute walk in the rain or a $20+ Uber order. It's either greed or not thinking it through. It makes the experience unpleasant - especially for those of us who are disabled. The service was barely adequate. The bartender at the downstairs restaurant was flat out rude to people. If you are going to charge an outrageous resort fee - something that all hotels are now doing - something which just frustrates and angers me to no end - then you should provide service for that. Otherwise it's just highway robbery. Hilton should be ashamed as should the managers of this hotel. I would love to stay again as I really enjoyed the island. Unfortunately - I will not and will be not recommending to others.

Very good

Good

Not again

Liked: Lage
Disliked: I recently stayed at The Graduate - Roosevelt Island and was left disappointed on multiple levels. First, the room was not as advertised: instead of the promised 30 square meters, it was at most 20 square meters. Additionally, the room lacked basic amenities like a tea and coffee maker, which was unexpected and inconvenient.One of the main reasons we chose this hotel was the Panorama Room bar, but it was closed for two out of our three-day stay. This was especially frustrating given that there are few evening options on Roosevelt Island. To make matters worse, even as hotel guests, access to the bar requires a reservation through the local Resy app, making spontaneous visits impossible.When we raised our concerns with the hotel manager, the response was dismissive and unfriendly. The tone was unprofessional, with no indication of the customer service we typically appreciate in the U.S. Although we were offered a different room, it did not have the view we had initially booked.It's a shame that such a beautiful hotel fails so badly in key areas. While the location is excellent, the overall experience left us feeling unwelcome and disappointed. Definitely not the warm, “You are welcome here” atmosphere one would hope for.

Exceptional

Superb

Exceptional