Graduate by Hilton New York Guest Reviews
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Write a review
Stan Tue, 29 October 2024
Very good
Lucia Mon, 28 October 2024
Exceptional
Seref Sun, 27 October 2024
Best compromise/alternative for crowded and...
Liked: Very nice and quiet alternative to the city hotels. With the metro or tram beside the hotel you can go anywhere in manhattan easily. Also 2 breakfast possibilities are there (starbucks and cantine nearby)
Disliked: Small room, its a compromise for families. Bed to soft, got backpain. Island was closed on our departure day for cars, we might have been late to the airport (its not the hotels bad but its a reality there)
Avner Sat, 26 October 2024
Superb
Liked: The location in Roosevelt Island is very nice and convenient. The subway F line is 5 minutes walk and reaches downtown Manhattan. The hotel is very comfortable.
Bernie Fri, 25 October 2024
Very good
Liked: The location and views at The Graduate are stunning! Couldn’t get much better. Room wasn’t filthy however it was a little unclean with some obvious areas missed. Would recommend and stay again.
Francoise Thu, 24 October 2024
Good
Liked: Great views, good location peaceful but within minutes of Manhattan, small but nice room, very good bedding, good food and special thanks to the ladies working at the restaurant, always smiling and polite, wonderful way to got to work with the ferry, good place to go walking or running in morning before work
Disliked: the front desk staff is on average not welcoming and unkempt and when there is a problem, I find them not easy to engage with - blaming the customer rather than being empathic. They also never answer the front desk phone (i tried 12 times before arriving). I stayed 7 days, and some won't even bother to respond to good morning. the hotel is relatively expensive considering I booked for multiple days 2 months in advance. Finally, 2 days in a row, the room cleaning service didn't finish making up my bed, pillows in 3 different places, sheet not tucked in, it was odd. I signaled it to the front desk twice, it only worked on second time.
Christian Wed, 23 October 2024
Superb
Patrice Wed, 23 October 2024
Good but can be better
Liked: The decoration, space in the room , the smile of the women for the check out.
Disliked: The airco very noisy The lift noise ding dingThe door non insulated, light from the corridor
Christian Tue, 22 October 2024
Very good
Leslie Sat, 19 October 2024
Superb