Graduate by Hilton Eugene Guest Reviews
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0.3 miles from Eugene centre |
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John Tue, 22 October 2024
Nice room, but service was...
Liked: Room was nicely appointed, and the location was super.
Disliked: Staff was so-so: didn’t mention that rooms are serviced only by request, so we returned in the evening to a surprisingly unmade room. No coffee in lobby, only instant coffee in the room — very tacky for any hotel, especially at their price point.
Michael Sat, 19 October 2024
Superb
Liked: Atmosphere, cleanliness. Staff
Disliked: Check in systems were down.
John Fri, 18 October 2024
Superb
Brent Mon, 14 October 2024
I was there 30 years...
Liked: The parking was close
Disliked: Old, worn out furnishings. Rugs were filthy, the restaurant was totally understaffed. Not even close to Hilton standards. At $1180 a night, it was a total Ripoff
Gerald Mon, 14 October 2024
Exceptional
Carol Mon, 14 October 2024
Very good
Kenneth Mon, 14 October 2024
Superb
Steven Tue, 8 October 2024
Bad experience and sewage smell...
Liked: Location and the kids who handled valet…very nice and professional
Disliked: Our room smelled like sewage and we asked to be moved and the person at the front desk said my nightly rate level was not able move rooms. I paid ~ $400 per night and the cost the day we checked into the hotel was $250…i was confused and frustrated. The room was dirty, they didn’t clean the room and worst of all was the sewage smell from the shower drain. I took a video of the dirty bathroom and the room. Prefer not post, but they should be embarrassed.
Richard Fri, 4 October 2024
Excellent Track Team Themed Hotel
Liked: Good location in downtown, with parking under the hotel. The University sports team theme is well done. The old student ID cards as room keys are a cute touch. Bed was comfy and there was a good sized shower in the bathroom
Disliked: The pool in the basement seemed a bit tired and the walls a bit dirty. We were put off from using it.
Erinn Wed, 2 October 2024
Exceptional
Liked: Just bought a muffin and coffee from cafe - did not eat breakfast.