Exceptional

overpriced

Liked: great location - staff were friendly
Disliked: lots of noise from unsupervised kids playing basketball on the 2nd floor’s playground. The balls are soft but kids were noisy. extremely expensive considering the very noisy aircon, facilities and decor. poor value for money

Beautiful room and location for...

Liked: Location, rooms were nice
Disliked: Having to pay $27 to park in the hotel parking lot per day. Not having a Kerig coffee maker in room or a microwave

Bad

Disliked: Staff was disorganized, front desk was helping multiple check ins and others walking up and interrupting with questions all at once with only one attendee. The employees had not been trained in the cafe and were arbitrarily serving some and not others, rude, disheveled and dirty. This is a service industry to service the clientele in a neat, clean and orderly manner.They have missed the mark.

Exceptional

Superb

Exceptional

Nice property inadequately staffed

Liked: Location and size of room
Disliked: They never cleaned it despite two in person requests during a three night stay

Superb

Liked: Beautiful hotel and so dog friendly! The basketball court is hilarious and our dog loved playing with a plush ball. The 5th floor patios (if you pick such a room) are lovely and private as well. And the whole place is beautifully decorated and right in the middle of things, you can walk everywhere. Parking is inside so you won't get wet unloading if it's raining.
Disliked: 1bd was a bit small and only instant coffee in the rooms. No free coffee in the lobby, which for the price would be nice. Parking is pretty pricey for where you are, though secure and in a garage.