Disappointing

Liked: The location is good, not in the middle of the city center. A 5-10 minute walk, or take the tram
Disliked: No toilet/shower on the room itself. There is no ventilation in the room. The hole is literally blocked, so even with the windows open, you have to keep the door open with a chair. And the windows won't stay open. We had to push fanta cans between it to keep it opened.

Exceptional

Exceptional

Disappointing

Liked: The location is 5 minutes from Stena Line, close to tram stop and in walking distance from Järntorget. Cleaning was pretty good.
Disliked: So first of all, the reception was full of police officers when I arrived. They were questioning an individual. This didn't exactly make me feel safe. There was no hotel personnel in sight - nor did I see any during my stay. The self-check in/out worked ok.I had booked a twin room. Instead I got a room with three bunkbeds, which felt institutional rather than cosy. I also had to put on bed linen myself and the bed was extremely squeaky, which woke me up every time I turned. The place is very noisy and I could hear whenever somebody opened their door - which continued till 2am.There was no info on breakfast, drinks etc. or who to contact in case of questions. I wrote to the place via the booking.com app but got no reply.The key card to my room door never worked on the 1st try, but usually on the 3rd try. This was strange and initially made me think I'd been locked out of my room. Also, the door was quite heavy to open!The elevator took ages to register me pressing the 2nd floor button. And, it took several calls at the front door before it was opened.

Forfeited the pay for my...

Disliked: Worn down, dirty bedding.

Superb

Good

Good

Exceptional