Never again

Liked: Absolutely NOTHING. Bed was ok.
Disliked: The TV did not have a remote, the toilet was broken, the night light plug was stuck under the bed. No lift and plenty of stairs. Sinks questionable. Dirty rugs and hardly accessible toilet.

Wouldn't stay again/recommend

Liked: The location was great only 10-12 min walk to St Pancras station
Disliked: The mattress was very uncomfortable with no duvet (only a fleece blanket and a sheet). The toilet seat was broken and detached.

Disappointing

Liked: Location quick and easy to get to from Euston station and ok for somewhere to get your head down for the night
Disliked: One iron for the whole building that was lost so had to improvise the best I could with a crushed shirt.Coat of paint and modernisation of the room furnishings wouldn't go a miss

Bad

Good

Bad

Liked: Short stay
Disliked: There was no heating and the electric heater was dirty.Mould on the bathroom windowBedsheet smelt like damp and there was no duvet but a sheet and a blanket which we was cold through the night.Very disappointed.

Superb

Very good

i need a refund.

Disliked: I am disappointed because me and my wife never thought we are going to stay at the 3rd floor without any lift. There were more than 24 steps to go up to the room. I asked that reception and he gave me another room on the 2rd floor but it was still with a lot of steps. The room was very very small. My wife could not stand it anymore and i left on sunday 1st morning to another decient hotel. I did not stay the whole time there. is it possible for a refund? When i asked the reception they told me that i need to contact you because the booking was done here. They told me that if i booked through the hotel directly, they would give me a refund.