Exceptional

Poor

Liked: The location
Disliked: There was no heat in our room and the staff tried 3 times to fix it. He couldn't and also couldn't change our room.

Had a good time !

Liked: I like the cozy vibes this place has. Super nice . Really enjoyed it .
Disliked: Liked everything .

Disappointing

Liked: It was a nice room
Disliked: Parking !! And the rooms were freezing even tho we turned on the heater!! The late check in ... The towels and sheets had yellow stains.. The amount of noise through the nite

In retrospect I should have...

Liked: location was excellent. very near attended event. check in was easy. Very quiet area. room was clean. Water pressure for shower was awesome!
Disliked: bed was uncomfortable, should have larger beds available. Not enough electrical outlets

Get less than what you...

Liked: Location was very convenient, close to Big Bear Skii Resort, Free Resort Parking, Stores and Restaurants.
Disliked: I didn't have any expectations given the lower price point but certainly the experience didn't reflect the property's high rating on Booking.com which was ultimately the reason I made this reservation. Cleanliness was not great (trash from previous customers and dishes/utensils not clean). Numerous, superfluous decorations in the unit were all old and dusty. Bed quilt and decorative pillow were frankly gross and should be thrown out. Over condition of the unit was old and overdue for maintenance. Kitchen faucet spraying water, slow drainage in the sink etc.

We loved our stay very...

Liked: enriching
Disliked: n/a

Passable

Liked: Location ok,
Disliked: Some People smog canabis around and no body said nothing and the smog coming inside.

Convenient location. A bit more...

Liked: Location is very convenient, just off the main road around the lake. The sign is well lit. Nice common area to walk the dogs around. Suite was quite large. Bed was comfortable but a bit on the smaller side.
Disliked: Occasional whiffs of strange smell from the carpet. Maybe they should remove the carpet if they allow pets. Walls and floors are very thin - can hear talking/TV from the sides and below.