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Goldener Schlüssel eeef
Goldener Schlüssel, Rathausgasse 72, Bern
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4
HOTEL RATING: 
VERY GOOD
4 out of 5 (759 Ratings)
< 0.1 miles from Bern centre
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Hotel Description
Goldener Schlüssel is the oldest hotel in Berne's Old Town; located just a few yards from the Zytglogge tower it offers free Wi-Fi in all areas a traditional restaurant and stylish rooms. The nonsmoking rooms at the Goldener Schlüssel feature cable TV parquet floors a desk and a bathroom with hairdryers. The hotel's restaurant serves refined Swiss cuisine and offers a terrace on the street. Guests benefit from free public transport. Goldener Schlüssel is located in the famous Rathausgasse a picturesque street in Bern's Old Town a UNESCO World Heritage site. Bern Main Train Station is 0.7 mi away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Safety Deposit Box
` Elevator
` Coffee shop
` Hiking
` Packed lunches
` Cycling
` Bowling
` Heating
` Squash
` Wheelchair accessible
` Family Rooms
` Free Wi-Fi
` Live entertainment
` Restaurant(s)
` Daily Housekeeping
` Non-Smoking Rooms Available
` Public transport tickets
` Wine/champagne
` Fruits
` Temporary art galleries
` Pub crawls
` Movie nights
` Bike tours
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out
` Electronic room key
` Audible alarm
` balcony/terrace
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Lower bathroom sinks available
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Tennis court & equipment
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Accessible toilet
` Pets allowed (charges may apply)
` Bicycle rental (charges may apply)
` Parking available (charges may apply)
` Indoor parking (charges may apply)

Goldener Schlüssel Guest Reviews

Overall Average Score: 
Very Good (4 out of 5)

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5

Exceptional - 5.0 out of 5

Karen Mon, 13 January 2025

Great location, comfortable and friendly.

Liked: The staff were exceptionally helpful and very friendly. The location was excellent, right in the old town with the gorgeous cobblestone streets.

4

Very Good - 4.0 out of 5

William Mon, 13 January 2025

Very good

4

Very Good - 4.0 out of 5

Dominique Sat, 11 January 2025

Very good

Liked: Perfect location in the heart of the old city!Very welcoming staff.The room is simple with a small bathroom. The latter is actually in the room itself with a thin partition wall (a little bit unusual but OK). It is a no-frills room that does the job!Breakfast is excellent with a good selection of dishes.Underground parking is available for a discounted fee (c.22€ per day).Overall, we enjoyed our overnight stay.

2.5

Fair - 2.5 out of 5

Aaron Sat, 11 January 2025

Brief and lovely city

Liked: Location was excellent
Disliked: Staff seemed more interested in each other than the guests- we arrived and they were engrossed in conversations with each other. The young girl on reception in the morning always seemed to be on the phone and had to wait several times whilst she finished her call, rather than mouth to us ‘ I’ll be right with you’Came to check out and settle my city tax, shouldn’t have bothered as they were all having breakfast and I had to find them…

4.5

Wonderful - 4.5 out of 5

Diana Mon, 6 January 2025

Great person at the reception...

Liked: Location was GreatRoom GoodBreakfast moderate
Disliked: Nothing

4

Very Good - 4.0 out of 5

Jonathan Sun, 5 January 2025

Very good

Liked: Location was great. Easy walk from train station. Surrounded by restaurants and shopping.
Disliked: Bathroom left little privacy.

5

Exceptional - 5.0 out of 5

Kerri-ann Wed, 1 January 2025

Great place, love it

Liked: Great location, rooms are large and comfortable
Disliked: The pillows were too soft

4

Very Good - 4.0 out of 5

Robin Thu, 26 December 2024

Good location but would likely...

Liked: Location was great.
Disliked: Bit dated and lacked decent pillows for the bed. The breakfast was under whelming ..and no central coffee server so had to ask the single waiter every time for coffee and he was waiting on the whole room. Was not informed we would be getting an ADA bathroom where the shower poured all over the floor. Parking is a little ways away but you can drop off luggage first which is nice

3

Pleasant - 3.0 out of 5

Christopher Tue, 24 December 2024

Pleasant

Liked: Location was probably the best aspect of the hotel
Disliked: The quality was just not up to par with previous properties we've visited in the recent past.

4

Very Good - 4.0 out of 5

Vitalijs Thu, 12 December 2024

Very good

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Goldener Schlüssel Rathausgasse 72, Bern