Goldener Schlüssel Guest Reviews
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< 0.1 miles from Bern centre |
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Karen Mon, 13 January 2025
Great location, comfortable and friendly.
Liked: The staff were exceptionally helpful and very friendly. The location was excellent, right in the old town with the gorgeous cobblestone streets.
William Mon, 13 January 2025
Very good
Dominique Sat, 11 January 2025
Very good
Liked: Perfect location in the heart of the old city!Very welcoming staff.The room is simple with a small bathroom. The latter is actually in the room itself with a thin partition wall (a little bit unusual but OK). It is a no-frills room that does the job!Breakfast is excellent with a good selection of dishes.Underground parking is available for a discounted fee (c.22€ per day).Overall, we enjoyed our overnight stay.
Aaron Sat, 11 January 2025
Brief and lovely city
Liked: Location was excellent
Disliked: Staff seemed more interested in each other than the guests- we arrived and they were engrossed in conversations with each other. The young girl on reception in the morning always seemed to be on the phone and had to wait several times whilst she finished her call, rather than mouth to us ‘ I’ll be right with you’Came to check out and settle my city tax, shouldn’t have bothered as they were all having breakfast and I had to find them…
Diana Mon, 6 January 2025
Great person at the reception...
Liked: Location was GreatRoom GoodBreakfast moderate
Disliked: Nothing
Jonathan Sun, 5 January 2025
Very good
Liked: Location was great. Easy walk from train station. Surrounded by restaurants and shopping.
Disliked: Bathroom left little privacy.
Kerri-ann Wed, 1 January 2025
Great place, love it
Liked: Great location, rooms are large and comfortable
Disliked: The pillows were too soft
Robin Thu, 26 December 2024
Good location but would likely...
Liked: Location was great.
Disliked: Bit dated and lacked decent pillows for the bed. The breakfast was under whelming ..and no central coffee server so had to ask the single waiter every time for coffee and he was waiting on the whole room. Was not informed we would be getting an ADA bathroom where the shower poured all over the floor. Parking is a little ways away but you can drop off luggage first which is nice
Christopher Tue, 24 December 2024
Pleasant
Liked: Location was probably the best aspect of the hotel
Disliked: The quality was just not up to par with previous properties we've visited in the recent past.
Vitalijs Thu, 12 December 2024
Very good