WORST CUSTOMER SERVICE EVER

Liked: THE WOREST EXPERIENCE EVER CUSTOMER SERVICE WAS AWFUL THE WORST I HAVE EVER ENCOUNTERED WILL NOT STAY HERE AGAIN THE GUY AT THE OFFICE WAS EXTREMELY RUDE I WOULD REQUEST MY MONEY BACK IF I COULD HE NEED TO WORK ON HIS ATTITUDE DIDNT LISTEN TO ME AT ALL

Good

Good

Very good

Liked: Decent. A little outdated furniture, but the bed was comfortable. An animal

Superb

Superb

Easy access off the 101

Liked: Good room for the price value. First time staying here. Excellent location.

Horrible service

Disliked: The reception desk acted annoyed that my family was trying to check in and proceeded to tell them that we didn't have a reservation and threw our ID. He literally told them to go away and stop bothering him. My husband called to be sure they were at the right place as I had prepaid through bookings and found the reservation info. They went back and he proceeded to be rude and dismissive. They showed him the email and he finally actually checked for the name and found it. This caused so much stress as I had booked to make traveling smoother for my family and instead they felt stuck and stranded and were mistreated after a 6 hour drive from Southern Ca. There was no reason for this kind of treatment. Truly awful.

Superb