Very good

Exceptional

Our first-choice place a choice...

Liked: The hotel oozes historic old-world charm with its 1930-era lobby and quaint window displays annd murals along the hallways. The surrounding park is spacious and relaxing, and the proximity to the Roosevelt spa mineral baths (within walking distance) cannot be beat! They ordinarily offer a lavish brunch buffet on Sundays, but it was not available this past weekend due to two large wedding parties, or so we were told. But the a la carte breakfast offerings are ample and tasty too.
Disliked: The rooms are a little dated and not especially elegant given the price, and the bathrooms could use an update, for sure. Also, we were put in a room right around the bend from the elevators (No. 425) and could hear the loud rumble of it going up and down day and night. But the staff is very friendly and welcoming. Would not stay anywhere else up there!

Very good

The staff handling everything that...

Liked: The staff how hard they worked to make everything rightEveryone worked to make to stay a good one no matter what was going onThere was a big wedding at the hotel. The staff gave us the same attention as the wedding party
Disliked: I closes for the winter not sure about the opening date next spring

Good

Liked: The location and grounds were spectacular.
Disliked: I could hear everyone talking as they walked by the hallway up to around 1:00 am. In addition, there was a dog in one of the rooms on our floor that was barking and whining for a good part of the night. Needles to say, we did not have a good night sleep.

Lovely, quaint and gorgeous property...

Liked: Location, access to the Saratoga state spa park Helpful staff Beautiful rooms
Disliked: Would’ve liked an advance note about the shuttle service so we could have planned our weekend around them

We are visiting your hotel...

Liked: Breakfast was great but not a lot of choices on Monday 10/14 Same price 10/13 but not same food Why?
Disliked: Fireplace outside had no propane Maitanance was called but they didn’t have full tanks to replace It’s was very sad

Exceptional