Garnet Inn & Suites Orlando Guest Reviews
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Tammy Tue, 4 March 2025
Exceptional
Elizabeth Tue, 25 February 2025
We got what we paid...
Liked: Needed a place for my family of 4 to crash between a late flight and a cruise departure the next day. 10-minute drive from the airport and a comfortable room. TV was great for the couple hours we were awake in the room. Paid $95, so didn’t have huge expectations, and this place suited our one-night needs.
Disliked: Breakfast was limited to cereal, toast or waffles, so we walked down the street to Wawa instead. Location is also a bit sketchy - our Uber driver said we’d be fine in the daylight but not to go out at night and to lock our doors. We were fine, but would not stay here for any more than a night at a low price.
Christian Mon, 24 February 2025
Very good
Timothy Mon, 24 February 2025
Good quiet room.
Liked: Good room!
Disliked: No wifi.
Vilmaris Sun, 23 February 2025
Pleasant
Yamilet Sat, 15 February 2025
A disaster
Disliked: Room and whole way smell like cigarettes everywhere breakfast just bread cereal and coffee nothing to be as a they said continental breakfast no no customer service very poor and with actitud I work as a director of housekeeping for 14 yrs never see something like this for me is a 0 plus’s plus’s at 2:30 am somebody try to open our room I was scared I reported but the manager said is was a mistake you don’t made that kind of mistake at front desk
Karine Mon, 10 February 2025
Good
Kate Sun, 9 February 2025
Unsafe and Disgusting property. And...
Liked: Nothing.
Disliked: The wifi connection did not work when I arrived, I requested to be moved to a room with better connection and I was told all rooms had poor service so it wouldn’t make a difference. I told the front desk person that I felt unsafe in this case but they didn’t care. I had to spend my first night alone in a foreign country with no wifi in my room and no way to contact anyone. The next morning in daylight I noticed how filthy the property was, bugs everywhere, mould, chipped walls and floors.I checked out early on the 24th of January because I did not feel safe and the place was disgusting. I am now here on the 9th of February. Booking.com has reached out to this property 5 times to authorise a refund and every single time has been told “the manager is not here to authorise it”. The property is ignoring myself and Booking.com in every single attempt to try and get even some of my money back. The management is absolutely appalling. This is the worst travel experience I have ever had.
Marat Tue, 4 February 2025
Poor
Disliked: There were 3 of us. They didn’t want to provide bedding for the sofa. They said there was one bed and we only provide bedding for the bed.
Lauralyn Mon, 27 January 2025
Poor
Disliked: Staff at check in was helpful but room was not clean and was in poor condition with damaged furnishings. I was booked into a second floor room but there was no lift, only stairs. There was a loud fight during the night, did not get good sleep here.