Very good

Liked: Quiet, lovely , spacious property with serene central gardens, one level bungalow style accommodations in historic residential area 1 km off the highway. Very friendly staff most accommodating through thick and thin. Easily walkable to good local restaurants, banks, Lake Chapala, and the malecon of Ajijic . Appreciated the non corporate mentality.
Disliked: Nothing

Such a kind and lovely...

Liked: Super kind staff, beautiful grounds, great massages, quiet, secure onsite parking, easy walk to main Ajijic.

A magical place full of...

Liked: This place is literally magical. The grounds, the people, the vibe, all literally magical! Great location! Easy to walk to everything. The owner is a gem. I found upon check in that I left my debit card in the ATM on my way to the hotel. The owner quickly grabbed her keys and ran me back to the ATM where someone had found my card and ran it in to the bank. She then took me on a grand tour of the area and I was brought to tears with the amount of care and kindness from her. Once back at the hotel, she introduced me to the hotel manager whom I adored and hope to remain friends with forever. She went above and beyond to make me feel safe, welcomed, and cared for. These woman have/are creating a space that feels like home. I can’t wait to make my way back there.

I loved it and I...

Liked: the place was absolutely beautiful and the staff were AMAZING! I would say the grounds were breath taking.
Disliked: The rooms had an ceiling fan, but I was still pretty warm when I was trying to sleep. An additional fan would have been nice.

Nice place and nice people

Liked: lovely garden environment.
Disliked: The swimming pool has no rails for entering the pool so being one who uses a cane would not have been able to get into or out of the pool except on my knees. Saw one rat on the grounds. Breakfast at 9 was a bowl of cut fruits with yogurt and oats plus coffee so I went out for breakfast for both more choices and an 8am availability.

Am planning to return tomorrow.

Liked: the people were great....lovely garden and pool...room was nice.
Disliked: office was manned only 9am to 3pm. Breakfast from 9-10...which is late for me. Coffee you could make starting at 730am but cream was little old.

Superb

If it wasn't for the...

Liked: The staff was very kind. Everybody was smiling . I would like to mention one staff member in particular because she made my stay very pleasant and enjoyable. Her name is Theresa Gibbs. She went beyond her line of duty to make sure I was comfortable She even cooked for me delicious breakfasts. I opted it for a full breakfast due to that the place is a little bit distanced from many of the restaurants and this was the first time that I had been Ajijic. I love the gardens and the decorations. The small pool was clean and pretty.
Disliked: I stayed in the hotel for 22 days, not knowing (I found the last week of my stay) that I could have had a discount if I had stayed 25 days. Like I expressed I like the place and the staff, but there was one thing that really mortified me. It was the water . The water in the bathroom to wash your face, brush your teeth and take a shower. Although the staff gave you plenty of "clean" water " that you could use to drink and brush your teeth, I had to take showers with the water from the faucet/pipe. The water in the bathroom had the most horrendous smell, like putrefied eggs. It was hard to take showers because I could not stand the water's smell and texture. I ask the staff and I was told that because it had not rain the water that was being used had reached the volcanic layers of the land. The staff offered me to move to another room, but I had already fixed my things and I didn't have the assurance that the water would be better in the other rooms. So, I stayed .The bathroom's water some days was better and other days was worse. This situation make me dread the bathroom's water and take showers, which is a vital necessity (and pleasurable) in the hot weather.

Exceptional

Liked: Top marks in all categories. Especially the charming and solicitous hostess Teresa. This is a lovely oasis or sanctuary, especially for couples. Many exotic touches, like custom painted tiles throughout. Gorgeous grounds and pool. Complete and excellent breakfasts. Close to central plaza. Highly recommend.