Future Inn Cardiff Bay Guest Reviews
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Write a review
Philip D, Swansea, visiting Glee Club Cardiff Mon, 22 January 2018
l shall be recommending the hotel it was close to all the amenities and in walking distance to the Glee Club.
Liked: Spotless; very polite staff and plenty of tea and coffee which you don't always find in other hotels we have visited.
Disliked: Could not find anything bad about the hotel.
Amanda Mon, 10 February 2025
Always a pleasant stay
Liked: Always stay when visiting the WMC. Staff have always been friendly; there could be a little more “customer comes first” training in the bar area - I waited whilst a bar staff took an internal staff call, & again whilst two staff served one customer. Otherwise housekeeping staff, restaurant and reception staff were fabulous
Disliked: Bar service
Jon Mon, 10 February 2025
Exceptional
Liz Mon, 10 February 2025
convenient and comfortable hotel.
Liked: Really good shower. Comfy beds.
Disliked: Room too hot and proximity to main road meant window could not be left open.
Sean Mon, 10 February 2025
Very good
Liked: Room and hotel was great
Disliked: Breakfast was pricey £15 each ridiculous to be honest
Christine Mon, 10 February 2025
Very good
Liked: Food was good & Steak Restaurant across the road very good.
Disliked: The fact we had booked two rooms but decided to stay in one room. We asked if we could have an upgrade to one room and let the other made available again. But we're told definitely no and there was no discussion felt customer service was lacking.
Mandy Mon, 10 February 2025
Superb
Liked: Staff very friendly , free parking a bonus
Disliked: Where our room was located it was very noisy with the busy road
Ian Mon, 10 February 2025
Good
Beth Mon, 10 February 2025
We’ve stayed at the Future...
Liked: Clean convenient for the bay and town Lovely staff
Dave Mon, 10 February 2025
Fantastic place to stay
Liked: Location & comfort
Disliked: N/A
Susan Mon, 10 February 2025
Great for a short stay...
Liked: We have stayed here before when going to the Wales Millennium Centre and this time we came with friends and we all agreed that the hotel was perfect for our needs - very helpful staff, good location, parking available, rooms are very roomy and the price is reasonable compared to other places. The surroundings are not very attractive but for an overnight stay it's great. We would definitely come again.
Disliked: The weather :-)