Superb

Exceptional

Exceptional

Liked: Wonderful rooms, a great self service mini and snack counter in the foyer and friendly staff that make you want to stay longer. The breakfast buffet has many organic treats and healthy foods, the location is exceptional as you can walk almost everywhere in the city. It felt special and comfortable to be in a female only hostel. I would always choose to come back and recommend the hotel.

Very good

Exceptional

Liked: The hotel is in a central location in walking distance to major sights and with excellent public transport links. Staff at the hotel were very friendly, welcoming and helpful. The rooms are very clean and well equipped. The breakfast was fantastic with a wide range of organic food and drinks. I'd very happily stay at the hotel again!

Very good

Liked: Good location, clean and safe. Good breakfast.
Disliked: No elevator

Good

Liked: The location was excellent, 2 steps away from the Planten and Baumen Garten and great neighbors to explore. The room was perfect with all the essential amenities in place.
Disliked: I was disappointed by the service. The reception closes at 10PM and when I shared that my train was 2h delayed and made me arrive in Hamburg after 10PM (which goes beyond my control), the reaction was extremely unpleasant. I understand that exceptions can't be made if this is the hotel policy but being polite to the client should always be prioritized.

Superb

Wunderbar - An absolute gem...

Liked: This hotel was an amazing find. First, the location is superb. I walked to all the main Hamburg sights from the hotel. Second - the breakfasts are wonderful and extremely reasonable - so much more so than in most other hotels. 9.50 Euros for as much as you can eat and drink, and you eat in a lovely room that goes out onto a pretty courtyard garden (you can eat in the garden if you want). Quiet classical music and newspapers - a wonderful touch - make it such a pleasant, civilised place to be. No rushing. It's like another world. Thirdly, the hotel is in a lovely historical building so has character, unlike most of the hotels I looked at in Hamburg. Fourthly, I had a room at the back and it was so wonderfully peaceful. I slept so well there (you can also open all the windows and have fresh air, which is so rare in modern hotels!) The staff were all so nice too. Just the right balance of being friendly without intruding on privacy. Finally, being British and liking my morning tea, I also really appreciated having a kettle in the room - that is not always the case in German hotels. I loved this place and would definitely return and recommend it unreservedly if you like a place with character.
Disliked: Really hardly anything! It would have been nice to have had a lift, as I had a ridiculously heavy suitcase, but fully understand that in a historical building you can't have one - and the location and character were more important to me. Also, it would have been good to have had longer hanging space for dresses - especially given it's a women's hotel. But really, these are very tiny points! :-)