Very good

Liked: Good location, clean and safe. Good breakfast.
Disliked: No elevator

Good

Liked: The location was excellent, 2 steps away from the Planten and Baumen Garten and great neighbors to explore. The room was perfect with all the essential amenities in place.
Disliked: I was disappointed by the service. The reception closes at 10PM and when I shared that my train was 2h delayed and made me arrive in Hamburg after 10PM (which goes beyond my control), the reaction was extremely unpleasant. I understand that exceptions can't be made if this is the hotel policy but being polite to the client should always be prioritized.

Superb

Wunderbar - An absolute gem...

Liked: This hotel was an amazing find. First, the location is superb. I walked to all the main Hamburg sights from the hotel. Second - the breakfasts are wonderful and extremely reasonable - so much more so than in most other hotels. 9.50 Euros for as much as you can eat and drink, and you eat in a lovely room that goes out onto a pretty courtyard garden (you can eat in the garden if you want). Quiet classical music and newspapers - a wonderful touch - make it such a pleasant, civilised place to be. No rushing. It's like another world. Thirdly, the hotel is in a lovely historical building so has character, unlike most of the hotels I looked at in Hamburg. Fourthly, I had a room at the back and it was so wonderfully peaceful. I slept so well there (you can also open all the windows and have fresh air, which is so rare in modern hotels!) The staff were all so nice too. Just the right balance of being friendly without intruding on privacy. Finally, being British and liking my morning tea, I also really appreciated having a kettle in the room - that is not always the case in German hotels. I loved this place and would definitely return and recommend it unreservedly if you like a place with character.
Disliked: Really hardly anything! It would have been nice to have had a lift, as I had a ridiculously heavy suitcase, but fully understand that in a historical building you can't have one - and the location and character were more important to me. Also, it would have been good to have had longer hanging space for dresses - especially given it's a women's hotel. But really, these are very tiny points! :-)

Great for our needs

Liked: Nice place, good shower, friendly staff. Very handy map of Hamburg provided.
Disliked: Street outside was somewhat noisy, but we live in a quiet village, so aren't used to it. Also, I wish hotels didn't waste the planet's resources giving out free slippers!

Superb

Liked: The location is fantastic, close to everywhere. And the pkant und Blumen is nearby. The staff were also very friendly and also quick response!

Very good

Exceptional

Disliked: Be prepared for the no elevator, I had not read this, luckily I could carry my bag but I know not everyone would be able to.

I recommend this hotel.

Liked: The Hotel was super clean, well situated, safe and very quiet at night, good location.Close to any public transport. The host was very friendly and all was well organized.My phone connected to wifi easily, my notebook did not in the room but that was not an issue for me. I did not mention it to the hotel staff as my stay was short.I will definitely stay there again, recommended.
Disliked: Look into stronger wifi signal in the rooms.