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Frankfurt Marriott Hotel eeeef
Frankfurt Marriott Hotel, Hamburger Allee 2, Frankfurt
Area: Central Station - Fairground - Natural History Museaum
(Map)
4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (869 Ratings)
1.3 miles from Frankfurt centre
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Hotel Description
This nonsmoking hotel in Frankfurt offers spacious rooms with panoramic views a 24-hour fitness center and underground parking. It stands opposite Frankfurt Messe exhibition grounds 1640 feet from the Festhalle/Messe Underground Station. The modern soundproofed rooms of the Frankfurt Marriott Hotel feature a 42-inch flat-screen satellite TV. Some include free M Club Lounge access. Free WiFi is accessible in the public areas of the hotel. A rich breakfast buffet is offered in the hotel's Brasserie ici. Guests can also relax in Cross which is a bar lounge café and à la carte restaurant. The Champions serves American dishes and televises major international sports events. Frankfurt Central Station is 0.6 mi from the hotel while the A5 motorway is 2.5 mi away.

Check-in time: 16:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Children's playground
` Shared kitchen
` Wheelchair accessible
` vending machine
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Game Room
` Kitchen
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` French
` German
` Italian
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Electric vehicle charging station
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Ticket services
` Contactless check-in/out
` Food delivery
` Electronic room key
` Main entrance
` Audible alarm
` balcony/terrace
` Accessibility meeting spaces available
` Accessible rooms through interior corridor available
` Accessible route to business center
` Accessible route to spa
` Accessible route to the registration desk available
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Complimentary drinking water
` Currency exchange service
` Daily disinfection
` Deadbolt on doors available
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Lever handles on door available
` Lowered deadbolt on doors available
` Lowered electrical outlets available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Safety chain and/or latch on doors available
` Self-closing doors available
` Accessible route to fitness center
` Soundproof rooms available
` Spa/sauna
` Tour services
` View port in door available
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Accessible toilet
` Professional cleaning services
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Accessible bathtub available
` Accessible shower available
` Parking available (charges may apply)
` Valet parking (charges may apply)

Frankfurt Marriott Hotel Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

Write a review

4.5

Wonderful - 4.5 out of 5

Mukesh Mon, 18 November 2024

Superb

4

Very Good - 4.0 out of 5

Caroline Wed, 13 November 2024

Very good

Disliked: Customer service could have been better about phone not working in my bedroom and not being able to get an alarm call for work.

4.5

Wonderful - 4.5 out of 5

Mohammad Wed, 13 November 2024

It was a good stay...

Liked: Location and breakfast both are great.
Disliked: No option to choose AC or Heater. It was hot in the room and the temperature in the room is controlled by them not the guest.

3.5

Good - 3.5 out of 5

Richard Wed, 23 October 2024

Pleasant in general, but not...

Liked: Breakfast was OUTSTANDING! Staff was responsive, friendly, and efficient. Good location. Elevators were fast and responsive. Room service was good. Housekeeping was good. Water pressure was good.
Disliked: Room was small and dark, with poor lighting design. Inadequate storage space (no dresser). Bed was lumpy and uncomfortable; "queen" bed was just two twin beds pushed together. Tub/shower was very slippery and dangerous to get in and out, and leaked badly. No way to take a shower without flooding the floor. Very limited dining options on site. Toilet seat interfered with flush controls. Not enough towels for two people...only two towels provided without special request.

4

Very Good - 4.0 out of 5

Mohammad Tue, 22 October 2024

Very good

5

Exceptional - 5.0 out of 5

Zoltan Tue, 22 October 2024

Exceptional

Liked: Great location, perfect service, highly recommended.

4

Very Good - 4.0 out of 5

Deema Tue, 22 October 2024

Very good

5

Exceptional - 5.0 out of 5

Karen Mon, 21 October 2024

Exceptional

Liked: Very close to the Messe. Well-run full-service hotel perfect for business travel. Staff were helpful and professional.

0.5

Poor - 0.5 out of 5

Dr Thu, 17 October 2024

Very bad

Disliked: Dear MarriottI stayed at Frankfurt Marriot Hotel, Hamburger Alle from 12th Oct 2024 to 13th Oct 2024. My Marriott Membership number is 427 562 186 and I am Silver Elite member who has stayed for more than 20 nights this year at Marriott properties. I feel there is lack of transparency at this Marriott property and a lack of hospitality ethos in general. A.I was charged twice for the breakfast on 13 Oct – one as part of my club room package and one at the breakfast restaurant 35 Euros.The reason this happened was that: Even though Verbal instructions given at the time of the check in there were there were no instructions at the breakfast restaurant that this was a paid breakfast. I was given a sheet to enter my room number and name. There was a column to mark the check box for which breakfast did I choose and I DID NOT SELECT ANY. I was under the impression that they were just taking my credentials of the room. The staff at the restaurant should have checked my room number and clearly told me that you have club room and that you have breakfast that is included as part of your club room entitlement itself and guided me to the same. But there was no such instruction given-There is clear process failure here. In fact, the lounge entrance is so discretely hidden that I didn’t even know where the lounge was and I thought that the restaurant that I entered for breakfast is also for lounge members.I strongly feel that as a loyal Marriott member the least your staff could have done was to admit that it was their mistake as well as mine and as a goodwill gesture waived off this minor amount. I had a discussion with your Duty Manager Mr. Oaken and even though he heard me he was defensive about his systems and processes. There was no sense of apology or regret that the member had to suffer. I told him clearly that Marriott can keep the 35 extra Euros they earned from me today but they will lose in the process my loyalty as well as future business.

4.5

Wonderful - 4.5 out of 5

David Wed, 16 October 2024

Great hotel in a good...

Liked: The rooms were big and comfortable, great views and comfortable bed. The staff were professional and friendly.
Disliked: The parking isn’t easy and it’s expensive.

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Frankfurt Marriott Hotel Hamburger Allee 2, Frankfurt