Very quaint and within walking distance to Charleston Music Hall and restaurants. Staff was excellent.

Liked: Clean.
Disliked: Small room.

The location is great - close to shopping, theaters, and great restaurants. It's a beautiful hotel and the staff could not be more friendly. I would recommend you go to one of the surrounding restaurants for a nice dinner rather than the one in the hotel but, other than that, this is a great place to stay while in Charleston.

Liked: It's beautiful and the view from our room was perfect.
Disliked: The restaurant food at the Swamp Fox was so so, but the waitress was great. The bathroom is really tiny, but it's an old hotel and I would rather they kept close to the old decor than wreck the rooms by modernizing them.

Great location for walking King Street shops. Great having a Starbucks in the building. Parking was convenient ( Charleston Parking Garage ) and was easy to locate.

Liked: Small but a very nice, clean, updated room. Helpful staff.

Very good

Enjoyable

Liked: Location was good, missed breakfast because of time it shut down. The parking crew was wonderful
Disliked: Beds

We were with 3 other...

Liked: Great location
Disliked: Meeting/conference rooms were redone, but the guest rooms are VERY TIRED! Bathrooms are TEENY, AC is loud, sounded like someone taking a shower. Probably would not stay there again.

Had a lovely stay but...

Liked: Love the location. Staff was very nice and friendly. Bed was wonderful! I have to say that it had the smallest bathroom I have ever seen!
Disliked: Size of bathroom. Getting to the toilet paper was awkward. A large size person would probably flush it as they sat down…

Overpriced and outdated.

Liked: The location.
Disliked: Rooms were very old and dated. Bathroom was very small and door would not close. There was a hole in the door where the lock would have been. Cleaning staff did not replenish coffee and cream and had to go to the front desk each day to ask for them. Bed sheets were very thin and cheap. Saw cleaning staff watching a video on their phone while cleaning the room. Front desk staff was very grouchy when checking in. Made us feel like we were bothering them.

Exceptional

Location of hotel was important...

Liked: The beds were super comfortable, the staff was nice and the location for our purpose was perfect.
Disliked: The a/c didn’t work very well and leaked on the carpet, it was soaked. Coffee maker did not work and the toilet would not completely empty.

Wonderful stay at Francis Marion....

Liked: Great location. Easy to walk everywhere.Easy and convenient valet service. Friendly and attentive staff.
Disliked: Outdated bathroom and shower

Nice place to stay!

Liked: Beautiful old building in central historic downtown district. The restaurant is very reasonably priced and has a friendly staff and good food. The room was spacious and comfortable.